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Service Manager at Sandvik Mining and Rock Solutions in Kiruna
SANDVIK ABNorrbottens län, Kiruna
Previous experience is desired
19 days left
to apply for the job
Do you thrive in a dynamic environment with exciting meetings and advanced equipment? Then this job is for you! We are now looking for a Service Manager stationed in Kiruna for our largest mining customer in northern Sweden. Welcome with your application!
A few words about us
At Sandvik Mining and Rock Solutions, we strive to continuously exceed our customers' expectations, and as a world-leading supplier of equipment and service within the mining and construction industry, we are equally proud of our history as we are of our vision. With over 150 years of experience, we have the right knowledge to offer the solutions our customers need to succeed in their daily operations, and with great drive and a focus on the future, we are constantly developing new technology.
About the job
In this role, you will be responsible for our important aftermarket operations for underground mining in the Kiruna area, with a focus on maximizing support to our customers. Safety and sustainability are our top priorities, and naturally, you are a strong role model in this and work to take it to the next level. To meet expectations and ensure that our aftermarket sales and customer agreements reach their full potential, you will work closely with both customers and your team. Another important part is the competence development in our service organization, which you will work on in close collaboration with HR.
By being proactive and carefully monitoring customer development and changes, you identify the actions required to discover new and more efficient ways of working. You drive the development of our operations so that we are always one step ahead and continue to be the obvious choice in the market. The role includes long-term strategic planning, and you will have daily contact with customers, both existing and new, while your organization handles urgent maintenance and repairs as they arise.
About you
We are looking for an engaged leader with a genuine technical interest who thrives in a dynamic and challenging environment. You do not hesitate to take an active role in finding the best ways to support our customers' operations and are willing to go the extra mile to achieve your goals. You have a natural drive, great commitment, and are a skilled problem solver. As an inspiring coach, you excel at motivating and developing your team, ensuring they feel valued and heard. Your structured approach helps you maintain order and prioritize effectively. Add your team spirit and negotiation skills along with a positive attitude, and we are a perfect match!
You have several years of leadership experience, and experience in service or mining is an advantage. We prefer that you have solid theoretical knowledge from a technical education. You are accustomed to working in Office 365, and knowledge of CRM systems is a plus. We belong to a global organization, and you need to be proficient in Swedish and English, both spoken and written.
Our culture
At Sandvik, we work with advanced technology and exciting innovations, but it is our employees who hold the real key to success. We believe that diversity creates a better environment and that inclusion is essential for achieving good results. This means that we support each other, share knowledge, and welcome everyone's differences. If you want to know more about us, we recommend visiting our website, LinkedIn, or Facebook.
Contact information
For more information about the position, please contact
- Jari Talasniemi, Sales Manager – Parts & Services Territory Nordics (Sales Area Northern Europe), jari.talasniemi@sandvik.com
- Mats Johansson, Sales Manager – Parts & Services, mats.a.johansson@sandvik.com
We have decided on which recruitment channels and types of marketing we want to use and kindly but firmly request no further contacts.
Union contacts:
- Cecilia Mickelsson, Unionen, 070-616 90 89
- Fredrik Andersson, Akademikerföreningen, 070-266 78 50
- Peter Olsson-Andrée, Ledarna, 070-222 48 55
Responsible recruiter: Ulrika Gruffman
Application
We have ongoing selection in this recruitment and ask you to submit your application as soon as possible and no later than April 11, 2025. Click apply and attach your CV and cover letter there. Please note that we do not accept applications via email. Job ID: R0077207.
We strive for an open and fair recruitment process and use various tools to enable an objective process. When you apply for this position, you will therefore receive an invitation via email to complete a personality and logic test. Feedback will be provided immediately after the test is completed, and the selection process will start after the application deadline.
For questions regarding the recruitment process, please contact HR Services at
hrservices.sweden@sandvik.com
Sandvik Mining and Rock Solutions is a business area within the Sandvik Group and a world-leading supplier of machines, tools, spare parts, service, digital solutions, and technologies for increased sustainability for the mining and construction industry. Application areas include rock drilling, rock excavation, loading and transportation solutions, tunneling, and stone quarrying. Revenue in 2023 was approximately 66 billion SEK and the number of employees around 17,000.
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