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Customer Service Representative for Car Dealer
Starfinder ABStockholms län, Stockholm
47 days left
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As a customer service representative, you will be the face of this car dealer's workshop and represent the company with your friendly demeanor.
Job Responsibilities
As a customer service representative, you will be in contact with the workshop's customers via phone when booking appointments, as well as during the drop-off/pick-up of their cars. An important part of the job is to always provide the customer with a pleasant and professional greeting and ensure that the customer's wishes are fulfilled.
Your tasks will include scheduling customers for workshop visits via phone, receiving and handing over cars, and processing payments. Your work will take place in the workshop's computer system as well as via phone and email.
Your Profile We are looking for someone who has worked in a service-oriented profession before. It is of utmost importance that you have a knack for providing good service and excellent customer interaction. Important qualities for success in this role are an efficient work style, the ability to take initiative, and flexibility in your work. You can handle a fast-paced work environment and still manage multiple tasks simultaneously. You are someone who is passionate about providing excellent service and always strives to exceed customer expectations. As a person, you are social and easily collaborate with others. You have a positive attitude that easily rubs off on your colleagues and surely also on your customers. In this role, you will face various challenges and situations, but with your attitude, you will always find solutions that brighten the customer's day. You are attentive and adapt to each person's personality and needs, and you excel at building a personal relationship with the customer. In this selection, great emphasis will be placed on your personality.
Application and Start Date This is a full-time position, starting immediately. Working hours are scheduled during daytime Monday to Friday. You will receive a secure employment with Starfinder and a consultant manager who will support you on your path to a successful career. There are very high chances of being directly recruited to the client company.
Questions about the position and the process can be answered by Frida Eriksson, 0760096502. Interviews are ongoing, so please send in your application as soon as possible.
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