Customer-Oriented Parts Personnel at Norrlands Bil

We are now looking for customer-oriented parts personnel for the passenger car company located in Malå. The position is a parental leave replacement for approximately 75%. Do you have an interest in cars and enjoy meeting and providing first-class service to customers? Do you have a general interest in technology and like to work variably? Then this could be an exciting job for you!

About the Position

An important link in our service process is the handling of spare parts. As parts personnel, you will supply both the workshop and external customers with the right spare parts. The position also includes some work as a service advisor. You will be part of a tight-knit team with five colleagues working as workshop manager, service advisors, and mechanics. The team is characterized by joy at work and great competence in the field. You will receive an introduction by working alongside your colleagues to provide the best conditions for you to get into the job.

The work consists of sales to customers over the counter and ordering to supply the workshop with spare parts as well as other warehouse activities. The work is conducted against set goals where personal drive and engagement are of utmost importance.

Who Are You?

We are looking for someone with experience in spare parts and sales with a customer focus. Furthermore, you have good digital skills and find it easy to adapt to new systems and technology. It is an advantage if you have worked with spare parts, warehousing, or retail, have good phone skills, and possess knowledge and interest in cars.

To fit as parts personnel, you are organized, positive, and have an easy time making new contacts and building trusting, long-term relationships. We are very concerned about our customer interactions, and you are an important part of a chain, with significant responsibility for ensuring customer satisfaction.

We place great emphasis on personal suitability.

Start and Contact

Start: by agreement.

For questions regarding the position, contact workshop manager Josefine Janze - josefine.janze@norrlandsbil.se (mailto:josefine.janze@norrlandsbil.se)

The last application date is April 9th. We welcome your application! Interviews will be conducted continuously, so the position may be filled before the application deadline.

About Us

The Norrlands Bil group has approximately 380 employees distributed across seven locations in Norrland. From Skellefteå as the southernmost location to Kiruna in the north. The group consists of four companies; passenger cars, heavy vehicles, service, and mobility/finance. In our values, we emphasize customer focus, team spirit, honesty, and personal commitment. We see these guiding words as an important compass for how we should be and how we achieve the goals set for our operations. Our goal is for customers to be exceptionally satisfied after a visit with us. Read more about us here: www.norrlandsbil.se (http://www.norrlandsbil.se)

Driving license B

Three predecessors that have combined their strengths. Norrlands Bil is the sum of three parallel success stories. Skellefteå Bil started in Skellefteå in 1944, Müllers in Luleå in 1946, and Bil-City in Kiruna in 1961. In our shared story, we find some milestones in the development of the passenger car. As the Volkswagen Group developed into several world-leading car brands, the two family businesses grew to become pioneers in Västerbotten and Norrbotten.

Today, we have about 380 employees in the three companies Norrlands Bil Sverige AB (passenger cars), Norrlands Bil Tunga Fordon AB (trucks), and Service AB (real estate & finance). We are distributed across seven locations from Skellefteå in the south to Kiruna in the north and have a turnover of approximately 1.5 billion.

As the automotive industry develops rapidly, it means that we also need to develop the people behind the technology and take care of the most important resource we have - our employees! Working at Norrlands Bil should be characterized by joy at work and good opportunities for further education, both within the various car brands and Scania as well as for other internal services. Our general agents from the Scania and Volkswagen groups offer and coordinate training so we ensure that we keep up with the development. Do you want to be part of the journey?