Vacant job

FAST FACTS

Scope: Full-time, 40h/week. Working hours: Monday to Thursday 07:45-17:00. Fridays 07:45-15:30. Location: Central Stockholm Start date: Desired start date immediately Employment type: Fixed-term employment. You will be a consultant through Inte Bara Post Bemanning but will work on-site with the client. This is a long-term consulting assignment.

YOUR FUTURE WORKPLACE

Our client Muntra offers a unique opportunity to gain a broad and deep understanding of the inner workings of a digital healthcare startup that is on a growth journey. You will have the chance to be part of an open and family-like company with a high ceiling. Muntra values a can-do attitude, where they care about each other and the world around!

Muntra is a leading web-based platform for dental care. With their smart solutions, they aim to improve dental care and have created a digital ecosystem that unites all players in the dental industry. Their purpose is to make it easier to run healthcare businesses by consolidating, for example, records and e-prescriptions. Hundreds of clinics use Muntra's powerful and user-friendly tools to acquire, treat, and satisfy patients. Here (https://www.muntra.se/)you can visit Muntra's website.

YOUR ROLE

Muntra is set to expand into Denmark by summer and is now looking for a new addition to the customer success team in Stockholm. As a customer success specialist, you work to provide Muntra's customers, i.e., dental clinics, with the best experience. You have daily contact with the company's customers and handle issues related to Muntra's digital platform. You primarily work with existing customers and focus on building good relationships with them. Contact with the clinics occurs via chat, email, and phone. The role also includes training and onboarding customers in Muntra's system. Therefore, travel is required in this position.

You will start your journey at Muntra by onboarding in products, systems, and customers. You will begin working towards the Swedish market until the launch in Denmark.

WHO ARE YOU?

• Service-minded and passionate about providing the best customer experience
• Social with good communication skills
• Driven and engaged
• Solution-oriented
• Ability to quickly understand new systems
• Capable of working independently but also a team player
• Good technical competence

You must meet the following requirements:

• Previous work experience in a similar or equivalent role such as customer success, customer care in a B2B company, or sales.
• Fluent in Swedish, English, and Danish, both spoken and written.
• Good computer and system skills.

WHAT DO WE OFFER?

As an employee at Inte Bara Post Bemanning, you will have a consulting manager who will be your sounding board and coach throughout your employment. As a consultant, you will also be part of our consultant network RPB Insights. RPB Insights provides you with training and development in the form of lectures, workshops, networking events, and other social gatherings. It also gives you the opportunity to meet other consultants. We offer all our consultants wellness benefits.

ADDITIONAL INFORMATION

• This recruitment process is managed by Inte Bara Post Bemanning, and our client's request is that all calls and emails regarding the position go to us. You will be employed by us at Inte Bara Post Bemanning and will be leased to our client.
• Apply for the position by clicking on Send Application. We review applications continuously, and the advertisement may close before the position is filled if we have moved to the selection and interview phase.
• A background check and reference checks will be conducted in this recruitment process.
• We do not accept applications via email, but if you have specific questions regarding the position, these will be answered at rekrytering@rpbemanning.se. Please specify which position you are referring to in your email and feel free to link to the advertisement.