Are you a student looking for a part-time job?

Are you a student, have previous experience in service, and are looking for a rewarding part-time position at an exciting company? Read more below and apply today, as the start is immediate!

ABOUT THE POSITION

We are seeking a Customer Service Representative on a part-time basis for our client. The assignment starts immediately and will last throughout your study period. You will work approximately 10-12 hours a week during weekday evenings and weekends.

Our client is a rapidly growing fintech company with the ambition to create a fairer financial industry. The company is driven by a passion to challenge established structures, redistribute resources, and offer better conditions for everyone.

As a consultant for Academic Work, we offer great opportunities for you to grow professionally, build your network, and create valuable contacts for the future. Read more about our consulting offer.

JOB RESPONSIBILITIES

Responsibilities

In the role of Customer Service Representative, you will be in contact with private customers over the phone, primarily dealing with customers who are late with payments. The work will mainly focus on pre-collection and collection. You will, among other things:

Handle cases from private customers mainly via outgoing calls
Assist customers with questions regarding loans, late payments, payment plans
Find the right payment solutions together with the customer

WE ARE LOOKING FOR YOU WHO

Is studying at a post-secondary level with at least 1.5 years left of your studies
Has work experience in service
Has worked with the phone as your primary working tool
Has very good knowledge of Swedish, both spoken and written, as it is used in daily work

It is a merit if you:

Have work experience in customer service
Have work experience in banking

To succeed in the role, you have the following personal qualities:

Service-oriented
Unpretentious
Solution-focused

Additional Information

Start: Immediate
Scope: Part-time, approx. 10-12 hours a week
Working hours: Weekday evenings 4 PM - 8 PM and weekends 10 AM - 3 PM
Assignment: Long-term during your study period
Location: Södermalm
Background check: We will conduct a credit check prior to potential employment.

Our Recruitment Process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position be sent to Academic Work.

We apply rolling selection and will take down the ad when enough candidates have reached the final stages of the recruitment process. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.