Do you want to work in a customer-facing role where you make a difference every day?

Are you a meticulous and service-oriented person who thrives in a varied administrative role? We are looking for a driven Norwegian-speaking customer service representative for our client in Sundsvall!

ABOUT THE POSITION

At our client in Sundsvall, you will have the opportunity to develop within administration and customer service. You will be part of a team of 8 employees from different nationalities who work together towards common goals to provide customers with world-class service. In this role, you will primarily work administratively with tasks such as invoicing, quotes, order placement, and freight management. You will also have contact with customers via phone and email, but the main focus will be on the administrative aspects. At our client, you are expected to take great responsibility for driving your own work forward and for your own development.

You will be employed as a consultant with us at Academic Work and work on assignment for our client. The duration of the assignment is 12 months with good chances of extension or direct recruitment.

You are offered

• A broad administrative role where you get the chance to develop within a global company
• A dedicated consultant manager from Academic Work who will support and coach you in your future career
• A long-term assignment with the possibility of direct recruitment in the future

WE ARE LOOKING FOR YOU WHO

• Has a completed high school diploma
• Has experience in a service, support, or retail role
• Has a strong desire to help customers and provide first-class service
• Has very good knowledge of Norwegian and good knowledge of English, as this is required in communication with customers

It is a merit if you have:

• Good knowledge of Swedish in speech and writing
• Knowledge of German or French
• Experience in a similar role

To succeed in the role, you have the following personal qualities:

• Helpful
• Goal-oriented
• Social
• Organized
• Responsible

Our recruitment process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply rolling selection and will take down the advertisement when enough candidates have reached the final stages of the recruitment process. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.