Department store inspector

What does a department store security guard do? – Tasks and working environment

A department store security guard works to prevent and detect theft, shrinkage, and security risks in stores, department stores, and retail environments. Tasks include monitoring store premises, analyzing surveillance footage, handling incident reports, and collaborating with store staff to create a safe environment for both customers and employees. Contact with police in case of suspected crimes and documentation of incidents are often included. The working environment is dynamic and requires high presence on the shop floor, sometimes during evenings and weekends, as well as the ability to act quickly in stressful situations.

Salary development over time

Over the past three years, the salary for department store security guards has shown steady positive growth. In 2022, the average salary was 31,900 SEK, increasing to 32 800 SEK in 2023 and reaching 34 300 SEK in 2024. This represents a total salary increase of about 7.5% during the period, which is slightly higher than the average for many other security professions. The salary increase can be explained by continued high demand for security personnel in retail, increased educational and skill requirements, and a greater focus on safety issues in stores. Despite stable salary growth, the market is characterized by recruitment difficulties and high turnover within the profession.

Department store security guard salary – comprehensive overview

• Average salary: 34 300 SEK/month
• Lowest salary: 33,200 SEK/month (female, regional sector, 3-year high school education)
• Highest salary: 37,600 SEK/month (female, public sector, pre-high school education)
• Hourly wage (average): 206 SEK
• Gender differences: Men 34 600 SEK, women 33 500 SEK (women earn 97% of men's salary)
• Regional differences: Salary ranges vary slightly between regions, but differences are relatively small within the profession.

Education and qualifications

To work as a department store security guard, a high school diploma is usually required, sometimes supplemented with security or surveillance training. Many employers value previous experience from retail, security, or crowd control. Some workplaces offer internal training, while others may require security guard training or specific certifications.

• High school diploma: Focus on retail or social sciences is common.
• Certification: Security guard training (VU1/VU2) can be advantageous.
• Internship: Practical training in a store or security setting provides an advantage.
• Experience requirements: Previous work in retail or security is highly valued.
• Additional courses: Courses in conflict management and customer service are often sought after.

Common benefits and compensations

Common benefits for department store security guards include overtime pay for unsocial hours, wellness allowances, and sometimes compensation for work clothing. Some employers also offer access to further training, insurance, and collective pension schemes. Opportunities for overtime pay and flexible working hours also exist within the profession.

Competition and challenges

The competition within the profession of department store security guard is moderate but characterized by a paradoxical labor market where there are both recruitment difficulties and high turnover. Challenges include managing stressful situations, working inconvenient hours, and maintaining high service levels despite the risk of confrontations. Good physical and mental endurance is required, as the work can be strenuous and monotonous. The profession also demands continuous updating of security routines and technology, requiring adaptability and flexibility.

Tips for those who want to become a department store security guard

To succeed as a department store security guard, it is good to develop a strong sense of service and attention to detail. Good communication skills facilitate collaboration with colleagues and store staff, while calmness and self-control help in stressful or conflict situations. Being proactive and willing to act quickly when needed is crucial for preventing incidents, and flexibility is important as tasks vary daily. A high ethical awareness and integrity are necessary to handle sensitive information and follow security routines. Finally, physical endurance is an advantage, as the work often involves long periods of standing and patrolling in a retail environment.

Key facts about department store security guards

• Salary range: 33,200–37,600 SEK/month
• Average salary: 34 300 SEK/month
• Education level: High school diploma, preferably supplemented with security training
• Work environment: Retail environment with varying hours and high pace
• Job opportunities: Considered to be large nationwide according to the Employment Service

Career paths and future prospects

After a few years of experience, opportunities exist to advance to supervisory roles, such as team leader for security staff or security manager within larger retail chains. With further training, the path can also lead to specialist roles in security analysis or positions as security officer or security guard. According to the Employment Service, the job outlook for the profession is good, with ample opportunities for employment and stable demand over the next five years. Despite challenges in recruitment, individuals with the right education and experience have good chances of employment. Currently, there are 191 job openings within the security guard and security officer sector, which includes department store security guards.

Common questions about department store security guards

• What does a department store security guard earn?
  - The average salary is 34 300 SEK per month, with variations depending on experience and employment type.
• What education is required to become a department store security guard?
  - High school education is recommended, preferably supplemented with security training or experience in security work.
• What is the working environment like for a department store security guard?
  - The work mainly takes place in a retail environment with varying hours and can be physically and mentally demanding.
• Are there salary differences between men and women?
  - Yes, men earn on average 34 600 SEK and women 33 500 SEK, which means women earn approximately 97% of what men do.
• What career paths are available after a few years as a department store security guard?
  - Opportunities include advancing to supervisory roles, security manager, or further training as a security guard or security officer.
• What are the future prospects for the profession?
  - The Employment Service considers job opportunities to be plentiful, with demand expected to stay steady in the coming years.