Customs representative

What does a customs broker do? – Tasks and work environment

A customs broker manages and coordinates customs-related issues for companies and individuals during the export and import of goods. Responsibilities include preparing customs declarations, contacting Customs authorities and other agencies, and providing advice on customs regulations and fees. The work often involves close collaboration with freight forwarders, transport companies, and logistics departments. The work environment is usually office-based but may also include visits to clients or warehouses and terminals, especially during larger import or export flows. The role requires accuracy, good communication skills, and broad knowledge of national and international customs regulations.

Salary development over time

Over the past three years, the average salary for customs brokers has increased from 37,100 SEK in 2022 to 39 000 SEK in 2023 and further to 40 200 SEK in 2024. This represents a total increase of approximately 8.3% over the three-year period, with a particularly clear rise in the most recent year. This positive trend can partly be explained by increased demand for qualified customs brokers as international trade and regulations have become more complex. At the same time, digitalization and stricter documentation requirements have raised skill demands, pushing salaries upward. Nevertheless, the pace of salary increase is somewhat lower than in some other logistics professions, possibly due to a relatively stable job market and balanced recruitment situation.

Customs broker salary – comprehensive overview

• Average salary: 40 200 SEK/month
• Lowest salary: 37,400 SEK/month (female, private sector, high school education)
• Highest salary: 42,400 SEK/month (male, public sector, post-secondary education 3+ years)
• Hourly wage (average): 242 SEK
• Gender differences: Men 40 900 SEK, women 38 400 SEK (women earn 94% of men's salary)
• Regional differences: Not available

Education and qualifications

The path to becoming a customs broker usually involves a high school diploma with a focus on economics, logistics, or trade, followed by post-secondary courses or training in customs handling or international trade. Many employers prefer candidates with experience in logistics, forwarding, or administration. For some positions, certification or approval from the Swedish Customs Agency is also required, especially if the broker is to represent multiple companies or handle larger shipments.

• High school education: Economics, logistics, or trade programs (3 years)
• Post-secondary education: Courses in customs, logistics, or international trade (6–24 months)
• Certification: Possibility of authorization via the Swedish Customs Agency
• Internship: Experience from forwarding or transportation is advantageous
• Prerequisites: Good administrative skills and proficiency in English (spoken and written)
• Tips: Training is also offered online and as contract-based courses, providing flexibility

Common benefits and compensation

Customs brokers are often offered occupational pensions, wellness allowances, and flexible working hours. In some cases, there are also bonus programs linked to company performance, as well as compensation for overtime and unsocial hours. Training support and opportunities for professional development are common, especially among larger logistics and forwarding companies.

Competition and challenges

The competition for positions as a customs broker is considered balanced, with moderate employment opportunities according to the Swedish Public Employment Service. The main challenges include staying updated on constantly changing regulations and customs procedures, especially during international trade events and legislative changes. Digitalization of customs handling also requires good technical understanding and quick adaptation. Although there are a number of available positions (412 in the profession), employers often require documented experience or specialized skills, which can make entry more demanding for recent graduates.

Tips for those who want to become a customs broker

To succeed as a customs broker, it is good to have an interest in detail and accuracy, as correct documentation is crucial in the profession. Being communicative and solution-oriented facilitates cooperation with clients and authorities, especially when complex issues regarding customs regulations arise. Flexibility and the ability to quickly familiarize oneself with new regulations are valuable, as laws and routines often change. A structured work approach helps manage many simultaneous cases without losing overview. It is also important to be resilient under pressure, as periods of high workload occur, such as during large import flows or regulatory changes. Continually seeking further education and staying updated on international trade offers long-term career opportunities. Finally, service-mindedness and professionalism are appreciated, as the role often involves close contact with both clients and authorities.

Key facts about Customs Brokers

• Salary range: 37,400–42,400 SEK/month
• Average salary: 40 200 SEK/month
• Education level: High school diploma + post-secondary specialization
• Work environment: Office-based, sometimes travel to warehouses or clients
• Demand: 412 available jobs in the profession

Career paths and future prospects

After three to five years as a customs broker, there are opportunities to advance to senior roles such as customs specialist, team leader, or head of the customs department. Some choose to deepen their expertise in specific areas like international trade, compliance, or customs consulting. The forecast from the Swedish Public Employment Service indicates moderate opportunities, with demand expected to remain stable over the next five years. However, digitalization and increased global trade may lead to more specialized roles and further training requirements. Those wishing to broaden their skills can also work in related professions such as freight forwarder, logistics coordinator, or export administrator.

Common questions about Customs Brokers

• What does a Customs Broker earn?
  - A customs broker has an average salary of 40 200 SEK per month. The salary range is between 37,400–42,400 SEK depending on experience, education, and sector.
• Are there gender differences in customs broker salaries?
  - Yes, men earn on average 40 900 SEK and women 38 400 SEK, which means women earn approximately 94% of men's salaries.
• What education is required to become a customs broker?
  - Usually, a high school diploma with a focus on economics, trade, or logistics, along with post-secondary courses in customs handling, is required.
• What is the job market like for customs brokers?
  - The job market is balanced with 412 available positions and moderate employment opportunities according to the Swedish Public Employment Service.
• What are the duties of a customs broker?
  - Handling customs documents, contacting authorities, advising, and coordinating import and export flows.
• What benefits are common for customs brokers?
  - Common benefits include occupational pension, wellness allowances, flexible hours, and sometimes bonuses or training support.