Service technician, data

What does a data service technician do – tasks and work environment

A data service technician works with installing, maintaining, and repairing computer equipment, networks, and peripherals at customer sites or within company premises. The profession requires broad technical skills in both hardware and software, as well as a good understanding of network structures and troubleshooting. The work environment varies between office settings, server rooms, and customer workplaces, which often involves mobility and flexibility. Urgent situations often arise where quick interventions are needed to minimize downtime and ensure optimal functioning of IT systems. Customer contact and communication skills are important, as technical solutions often need to be explained pedagogically for users with varying technical knowledge.

Salary development over time

The salary for a data service technician has shown a clear positive trend in recent years. In 2022, the average salary was 34,100 SEK per month, increasing to 34 700 SEK in 2023. The most significant increase occurred between 2023 and 2024, when the average salary reached 38 100 SEK. This corresponds to an increase of approximately 11.7% over a three-year period. The salary development can largely be explained by increasing digitization and the growing need for qualified technical support in the job market. The rapid technological development in the industry and the constant demand for updated skills have also contributed to raising salary levels. Despite the positive trend, differences between genders and regions still exist, affecting salary levels in the profession.

Data Service Technician Salary – Complete Overview

• Average salary: 38 100 SEK/month
• Lowest salary: 34,100 SEK/month (female, different sectors, unspecified education)
• Highest salary: 47,800 SEK/month (male, public sector, post-secondary education 3+ years)
• Hourly wage: 229 SEK/hour (based on 166 working hours/month)
• Women earn: 34,100 SEK/month (89% of men's salary)
• Men earn: 38 300 SEK/month
• Regional differences: Salary variations occur depending on geographic area

Education and qualifications

To work as a data service technician, a high school diploma in electrical and energy programs is usually required, especially focusing on computer and communication technology. Many employers also seek post-secondary education or certifications in IT and network technology. Practical experience is highly valued, and there are opportunities to supplement with courses, certifications, or self-study to stay updated with rapid technological developments. For those without formal education, relevant work experience or trainee programs can be a pathway into the profession.

• High school education: Electrical and energy programs, computer and communication technology (3 years)
• Post-secondary education: YH or technical university, 1–3 years
• Certifications: For example, CompTIA A+, Cisco CCNA
• Internship/trainee: Workplace-based internships are highly valued
• Self-study and online courses: Good supplements to keep knowledge current

Common benefits and compensations

Data service technicians are often offered benefits such as occupational pension, wellness allowance, flexible hours, and sometimes company cars or travel allowances. The extent of benefits varies between private companies and the public sector, but technical training and certifications may sometimes be funded by the employer. Additionally, bonuses linked to performance or project completion are common.

Competition and challenges

The competition for data service technician positions is noticeable, but demand for skills remains high. Rapid technological development means the work content is constantly changing, requiring ongoing further education. An increasing number of tasks also demand broader IT knowledge, which can be challenging for those who do not continuously update their skills. At the same time, many leave the profession, creating recruitment difficulties, especially in certain regions. Success and retention in the profession depend heavily on being flexible, adaptable, and committed to lifelong learning.

Tips for those who want to become a data service technician

To succeed as a data service technician, it is good to be technically curious and have a genuine interest in problem-solving, as the work often involves troubleshooting and resolving complex IT issues. Being service-minded and having good communication skills makes it easier to explain technical solutions to users or customers with varying backgrounds. It is also important to be structured and precise, especially during installations and maintenance, where small mistakes can have big consequences. Flexibility is a valuable trait, as the workday is rarely predictable and urgent cases can arise. Keeping up to date through courses and certifications helps strengthen competitiveness, and a proactive approach to new technologies and work methods is often crucial for success in the profession.

Key facts about Data Service Technicians

• Education level: High school diploma, often supplemented with YH or certifications
• Work environment: Varied – on-site with customers, offices, or server rooms
• Demand: High, approximately 481 job openings in the profession
• Gender distribution: Predominantly men, but the proportion of women is slowly increasing
• Job prospects: Great opportunities, demand unchanged over five years (Arbetsförmedlingen)

Career paths and future prospects

After three to five years in the profession, a data service technician can develop into more specialized roles such as network technician, IT coordinator, or system administrator. For those seeking greater responsibility, opportunities include advancing to team leader, project manager, or technical manager. According to the Employment Service's forecasts, demand for electronics repairers and communication electricians, including data service technicians, remains high with unchanged demand over five years. However, the recruitment situation is characterized by difficulties, as many leave the profession and skill requirements increase. Overall, the outlook is positive for those willing to develop their skills and adapt to new technical demands.

Common questions about Data Service Technicians

• What does a Service Technician, data earn?
  - The average salary is 38 100 SEK per month, with variation depending on experience, education, and sector.
• What education is required to become a service technician in data?
  - High school education in electrical and energy programs, preferably supplemented with YH, certifications, or technical courses.
• Are there salary differences between men and women?
  - Yes, women earn on average 34,100 SEK, which is 89% of men's salary of 38 300 SEK.
• What is the job market like for data service technicians?
  - Demand is high with approximately 481 job openings and good future prospects according to the Employment Service.
• What are the duties of a data service technician?
  - Installation, troubleshooting, repair, and maintenance of computers, networks, and peripherals, as well as customer support.
• What benefits are common in the profession?
  - Occupational pension, wellness allowance, flexible hours, sometimes company car, and opportunities for further training.
• Are there regional salary differences?
  - Yes, salary levels can vary depending on geographic area and labor market demand.