Delivery clerk

What does a delivery clerk do? – Tasks and work environment

A delivery clerk primarily works with administrative and logistical tasks related to goods flows within warehouses and terminals. Tasks include receiving and registering incoming and outgoing deliveries, document management, invoicing, and contact with transporters and customers. The role requires accuracy, good organizational skills, and the ability to handle multiple processes simultaneously. The work environment is often office-based but also involves regular presence in warehouse or terminal settings, where collaboration with warehouse staff and drivers is a natural part of the daily routine.

Salary development over time

The salary for a delivery clerk has steadily increased over the past three years. In 2022, the average salary was 31,000 SEK per month, rising to 32 100 SEK in 2023. By 2024, the average salary has increased further to 33 400 SEK, representing a total increase of approximately 7.7% over the period. This salary development reflects a certain demand for administrative skills in logistics, despite an overall nationwide surplus of warehouse and terminal personnel. The increase can also be explained by employers seeking increased efficiency and digital competence, favoring more qualified delivery clerks. Differences in education and experience also influence salary progression in the profession.

Delivery clerk salary – comprehensive overview

• Average salary: 33 400 SEK/month
• Lowest salary: 25,900 SEK/month (male, public sector, pre-high school education)
• Highest salary: 35,500 SEK/month (female, private sector, post-secondary education 3+ years)
• Hourly wage (average): 201 SEK/hour
• Gender differences: Men 33 600 SEK, women 32 700 SEK (women earn 97% of men's salary)
• Regional differences: No specific regional data available, but variations may occur depending on the job market and industry structure.

Education and qualifications

The path to becoming a delivery clerk often goes through high school programs in trade or logistics, but shorter post-secondary training in administration or warehouse logistics are also relevant. Practical experience in warehousing, logistics, or administration is advantageous and may sometimes outweigh formal education. Employers often require basic IT skills and the ability to operate business systems.

• High school education: Trade and administration programs or equivalent
• Post-secondary education: YH courses in logistics/administration (1–2 years)
• Internship: Work-based learning or internships in warehousing/logistics
• Courses/certifications: Basic IT and business system knowledge
• Prerequisites: Good Swedish, accuracy, and organizational skills

Common benefits and compensations

Delivery clerks are often offered collective agreement benefits such as occupational pension, insurance, and wellness contributions. Flexitime, subsidized lunch, or staff discounts may be available depending on the employer. Some workplaces also offer skills development and opportunities for further education in administration or logistics.

Competition and challenges

The job market for delivery clerks is characterized nationwide by an oversupply of labor, making competition for available positions relatively high. According to the Swedish Public Employment Service, demand is expected to remain unchanged over the next five years, requiring applicants to distinguish themselves through experience, technical skills, and flexibility. Digitalization and automation within warehousing and logistics may change skill requirements. Nonetheless, there remains a need for skilled administrators who can coordinate deliveries and handle customer contacts professionally.

Tips for those who want to become a delivery clerk

To succeed as a delivery clerk, it is good to combine accuracy with strong service skills and the ability to work systematically. Developing solid IT skills and becoming comfortable with various business systems makes it easier to manage administrative flows and quickly solve problems. Flexibility is a valued trait, especially when the workday involves switching between office tasks and physical activities in a warehouse environment. It is also important to be communicative and collaborative, as clear dialogue reduces misunderstandings in the delivery process. For those who are resilient under stress and enjoy juggling many tasks, there are good opportunities to thrive in the role. Showing initiative, such as suggesting improvements in routines or digital workflows, can also make a big difference. Finally, being solution-oriented, especially when unexpected challenges arise in the logistics chain, is beneficial.

Key facts about delivery clerks

• Education level: High school diploma or post-secondary YH training
• Work environment: Office-based with elements of work in warehouses/terminals
• Work form: Full-time or part-time, often daytime
• Demand: Limited job opportunities, national surplus
• Special skills: IT systems, administration, logistics

Career paths and future prospects

After three to five years as a delivery clerk, there are opportunities to advance to roles such as warehouse administrator, transportation planner, or logistics coordinator. Some choose to specialize in digitalization of logistics flows or move into supervisory positions. The Swedish Public Employment Service’s forecast indicates that opportunities within the warehouse and terminal personnel sector are small nationwide, with a continued surplus of labor and unchanged demand over five years. However, regional or company-specific opportunities may exist, especially where digital competence and administrative skills are in demand. As of May 2024, there were 412 available jobs in the field, indicating some turnover in the labor market.

Common questions about delivery clerks

• What is the average salary of a delivery clerk?
  - The average salary is 33 400 SEK per month.
• How large is the salary difference between men and women?
  - Women earn 32 700 SEK, men 33 600 SEK – women earn 97% of men's salaries.
• Which education paths lead to employment as a delivery clerk?
  - High school diploma in trade/administration or YH training in logistics/administration.
• What are the future prospects?
  - Job opportunities are limited and there is a national surplus, but some regional differences may occur.
• What are common tasks for a delivery clerk?
  - Managing deliveries, handling documentation, invoicing, and customer contact.
• What is the highest and lowest salary for a delivery clerk?
  - The highest salary is 35,500 SEK, the lowest 25,900 SEK per month.
• Are there regional salary differences?
  - Specific regional salary data is unavailable, but variations may occur depending on the job market and employer.