Customer manager, housing company salary

Customer Manager in a Housing Company: What Does the Job Entail?

As a Customer Manager in a housing company, you play a central role in maintaining and developing relationships with the company's customers. The tasks can include everything from handling complaints and inquiries to assisting customers with contracts and payments. The role often requires a good understanding of both administration and customer service, and you usually work in an office environment.

Customer Manager Salary

When we look at the salary statistics for a Customer Manager in a housing company, we see that the average salary is 34 300 SEK per month. There is a certain gender difference, where men earn an average of 34 600 SEK while women earn 34 200 SEK, which means that women earn 99% of what men do in this role. The hourly wage for a part-time employee averages 206 SEK.

Salary Development

The salary for a Customer Manager has increased from 33 000 SEK last year to 34 300 SEK this year, indicating a positive salary trend. The highest salary for the profession is 56,700 SEK, while the lowest salary is 24,200 SEK.

Education and Qualifications

To become a Customer Manager in a housing company, it is often advantageous to have an education in economics, law, or administration. Many employers also value previous experience in customer service or property management.

Common Benefits

Benefits can vary between different employers, but it is common for Customer Managers to be offered a company mobile phone and opportunities for skills development. In some cases, remote work may also be an option.

Competition and Challenges

According to the Employment Agency, the job opportunities within the profession are moderate, but demand is expected to decrease over a five-year period. The recruitment situation is currently balanced, which means that the labor market is not characterized by either surplus or shortage of labor.

Tips for Those Who Want to Work as a Customer Manager in a Housing Company

• Stay updated on changes in the real estate industry and customer service.
• Develop your communication and problem-solving skills.
• Consider specializing in a specific area, such as sustainability or digital solutions.

Career Paths and Future Prospects

After a few years of experience, a Customer Manager can advance to more senior roles such as team leader or department head. The future prospects are moderate, but it is important to be prepared for potential decreases in demand over time.

FAQ – Frequently Asked Questions About Customer Managers in Housing Companies

• What does a Customer Manager in a housing company earn? A Customer Manager in a housing company earns an average of 34 300 SEK per month.
• How do you become a Customer Manager in a housing company? Having an education in economics, law, or administration, as well as previous experience in customer service, is often advantageous.
• Is it easy to get a job? The opportunities are moderate and the recruitment situation is balanced.
• Is it stressful to work as a Customer Manager in a housing company? The role can be stressful, especially when handling many customer cases simultaneously.
• What qualities are important as a Customer Manager in a housing company? Good communication skills, problem-solving abilities, and customer focus are important qualities.