Customer manager, housing company salary

Salary and Work for Customer Manager, Housing Company

Working as a customer manager in a housing company means you have an important role in ensuring that tenants and condominium owners are satisfied with the services the company offers. A customer manager acts as a link between the company and the customer, and responsibilities often include handling customer inquiries, administering lease agreements, and coordinating maintenance and repairs.

Salary for Customer Manager in Housing Company

The average salary for a customer manager in a housing company is 34 300 SEK per month. There is a slight difference between genders, with men earning an average of 34 600 SEK while women earn 34 200 SEK. Therefore, women earn 99% of what men do in the same profession. It is also worth noting that the average salary has increased from 33 000 SEK to 34 300 SEK since the last measurement.

Education and Requirements

To work as a customer manager in a housing company, a high school education is usually required, preferably with a focus on administration or economics. Further education in property management or customer service is advantageous and can give you an edge in employment. Many employers also value previous experience in customer service or the real estate industry.

Job Responsibilities

A customer manager's job responsibilities may vary depending on the company's size and the type of properties managed. Common tasks include:

• Handling and resolving customer inquiries and complaints.
• Administering lease agreements and rent notifications.
• Coordinating and following up on maintenance and repair work.
• Planning and conducting customer meetings and information sessions.
• Updating and maintaining customer records and property documentation.

Benefits

It is not uncommon for employers in the real estate industry to offer certain benefits to their customer managers. These may include paid training to develop skills, a company-paid mobile phone, and in some cases, the opportunity for flexible working hours.

Job Market and Future Outlook

According to the Employment Service, the opportunities for work as an office assistant and secretary, which includes customer managers, are considered moderate nationally. The current recruitment situation is characterized by balance, but a decrease in demand is expected over a five-year period. This means that it may become slightly more challenging to find jobs in this professional field in the future.

However, with the right education and experience, the chances of employment can increase. It is important to stay updated and be prepared to further educate yourself to meet the demands and needs of the job market.