Customer manager, housing company salary

  1. Salary statistics
  2. Customer manager, housing company salary
Image that illustrates Customer manager, housing company

Customer manager, housing company salary

36 600 SEK

Other office assistants and secretaries

Latest available salary statistics are for 2025. Compare average pay, salary range and related job listings.

27 500 - 53 400 SEK / month

Women earn 99% of what men do.

Administration, ekonomi

Average salary 36 600 SEK/month Monthly gross salary
Salary range 27 500 - 53 400 SEK Latest available range Data year 2025 Latest published dataset

Related tools

Calculate take-home pay for Customer manager, housing company 36 600 SEK/month prefilled Calculate gross salary for Customer manager, housing company Start from net pay More salary pages Browse more roles Open jobs for Customer manager, housing company 414 matching jobs in Administration, ekonomi

Jump to

Salary trend About the role What does a customer manager in a housing company do? – Tasks and work environment Salary development over time Customer manager, housing company salary – complete overview Open jobs Related occupations About the data FAQ

Salary progression Customer manager, housing company

Average salary 36 600 kr
Males 36 800 kr
Females 36 500 kr
1 Likes 0 Comments 414 Vacant jobs ->

What does a customer manager in a housing company do? – Tasks and work environment

A customer manager in a housing company works to create and maintain long-term relationships between tenants and the housing company. The work includes handling questions and inquiries from residents, informing about rules and agreements, and ensuring tenants receive good service. The work environment is often office-based but also involves some presence in residential areas during viewings, inspections, or customer meetings. Customer managers act as a link between management, technical staff, and tenants, which requires both administrative skills and good social competence.

Salary development over time

The salary for a customer manager in a housing company has shown stable and positive growth in recent years. In 2022, the average salary was 33,000 SEK per month, then increased to 35 600 SEK in 2023 and further to 36 600 SEK in 2024. This corresponds to a total increase of about 7.9% over three years. The trend reflects a continued demand for service-oriented roles within the real estate sector, and employers value experience and competence in customer managers. Salary increases may also be linked to general market adjustments and collective agreement raises but are also influenced by developments and digitalization in the housing sector, where new tasks may arise.

Customer manager, housing company salary – complete overview

  • Average salary: 36 600 SEK/month
  • Lowest salary: 27,100 SEK/month (male, public sector)
  • Highest salary: 54,200 SEK/month (female, public sector, research education)
  • Hourly wage: 214 SEK
  • Women: 36 500 SEK/month
  • Men: 36 800 SEK/month
  • Women earn: 99% of what men do

Education and qualifications

To work as a customer manager in a housing company, a high school diploma is usually required, preferably with a focus on economics, society, or administration. Many employers prefer candidates with experience from service roles or previous work within the housing sector. Further education in property management or customer service is advantageous and can increase employment chances. Practical experience and good communication skills are especially valuable in this role.

  • High school diploma: Economics, society, or administration (3 years)
  • Post-secondary courses: Property management, customer service, or similar
  • Internship: Experience from housing companies/service roles is meritorious
  • Certifications: No formal requirements but can be beneficial
  • Communication skills: Important for success in the profession

Many customer managers in housing companies have the opportunity to influence the comfort and community within entire residential areas. Through initiatives such as resident dialogues and activities, they can contribute to safer and more attractive environments for tenants. Social engagement is often a major motivation for many in the profession.

– statsskuld.se

Common benefits and compensations

In addition to base salary, benefits such as wellness allowances, occupational pension, and options for flexitime or remote work are often offered. Some employers also provide staff discounts on housing, skills development, and subsidized lunches or public transport. The extent of benefits varies between different housing companies and depends on collective agreements.

Competition and challenges

The job market for customer managers in housing companies is characterized by balance, with medium-sized opportunities nationwide. Over five years, demand is expected to decline somewhat, according to the Swedish Public Employment Service’s forecasts for office assistants and secretaries. Competition for positions may therefore increase, especially in regions with many applicants. Digitalization and changing work methods also demand ongoing competence development. Changes in the housing market, such as increased customer awareness and new regulations, mean that the role is constantly evolving and requires adaptability.

Tips for those who want to become a customer manager in a housing company

To succeed as a customer manager in a housing company, it is good to combine a service-oriented attitude with strong organizational skills. A strong focus on customer service facilitates handling both simple and complex inquiries professionally. Being attentive and able to communicate clearly is crucial for building trust and long-term relationships with tenants. It is also important to have a structured work approach, especially when managing agreements and administration. Flexibility and problem-solving skills are highly valued, as are patience and empathy when meeting people in different life situations. Finally, continuous further education in property management or service can strengthen your position in the job market.

Key facts about a customer manager in a housing company

  • Education level: High school diploma, preferably supplemented with courses in property management
  • Work environment: Office-based with elements of fieldwork in residential areas
  • Vacant jobs: 758 within the profession in Sweden
  • Demand: Medium-sized, but expected to decline over five years
  • Typical work form: Full-time or part-time, often with flexitime

Career paths and future prospects

After three to five years in the role of a customer manager in a housing company, there are good opportunities to advance to positions such as property manager, area manager, or specialized customer relations manager. Some choose to pursue further education in property management or leadership to progress further in their careers. According to the Swedish Public Employment Service’s forecast, opportunities within the profession are medium-sized, but demand is expected to decrease over five years. However, digitalization and increased specialization may create new roles and require additional skills. Those who continuously develop their knowledge and build networks within the housing sector will be better prepared for future changes in the job market.

Frequently asked questions about a customer manager in a housing company

  • What does a customer manager in a housing company earn?
    - The average salary is 36 600 SEK per month, with variation depending on experience and employer.
  • How has the salary development looked for customer managers in housing companies?
    - Salaries have increased by approximately 7.9% over the past three years.
  • Are there large salary differences between men and women?
    - Women earn on average 99% of what men do in the profession.
  • What education is required to become a customer manager in a housing company?
    - High school education, preferably with further training in property management or customer service, is common.
  • How does the job market look for customer managers?
    - Opportunities are medium-sized, but demand is expected to decline in the long term.
  • What personal qualities are important in the profession?
    - Service orientation, communication skills, structure, and empathy are particularly important.
  • What is the highest salary for a customer manager in a housing company?
    - The highest reported salary is 54,200 SEK per month (female, public sector, research education).

Richard Andersson

Richard Andersson - 2025-07-12 08:52:45

Occupation
Who has the highest salary?
The highest salary for a Customer manager, housing company is 53400 kr. This salary belongs to a woman working in the Public sector with a postgraduate education. The highest salary for a man in this profession is 51700 kr.
Who has the lowest salary?
The lowest salary for a Customer manager, housing company is 27500 kr. This salary belongs to a woman also working in the Municipal sector. The lowest salary for a man in this profession is 28800 kr.
Salary distributed by age and sector
Age Women's salary as a percentage of men's Base salary Monthly salary
18-24 96% 28600 kr 29200 kr
25-34 97% 34100 kr 34600 kr
35-44 99% 36500 kr 36800 kr
45-54 99% 38400 kr 38800 kr
55-64 95% 37400 kr 37700 kr
65-68 94% 34500 kr 37500 kr
Snitt 99% 36100 kr 36600 kr
* Empty columns indicate that the statistical data was insufficient to allow for a statistically significant conclusion.
Salary per sector
Salary based on education
Register an account before you can comment

To write a comment you need to create an account.

Default Avatar

About the data

All information displayed on this page is based on data from the Swedish Central Bureau of Statistics (SCB), the Swedish Tax Agency and the Swedish employment agency. Learn more about our data and data sources here.

All figures are gross salaries, meaning salaries before tax. The average salary, or mean salary, is calculated by adding up the total salary for all individuals within the profession and dividing it by the number of individuals. For specific job categories, we have also considered various criteria such as experience and education.

Profession Customer manager, housing company has the SSYK code 4119, which we use to match against the SCB database to obtain the latest salary statistics.

Search salary statistics for occupation
8000 kr
90000 kr
Vacant jobs
Show more
Similar occupations

Compare salary, work tasks and job outlook in adjacent occupations to find roles with similar skills or pay levels.

  • Read more about working as Deafblind consultant

    Deafblind consultant salary

    Average salary: 47 900 SEK/month • Administration, ekonomi

    Planners and investigators etc.

    Compare with Customer manager, housing company

    Tue, 23 Jun 2026 - 06:29
  • Read more about working as Disruption administrator, housing company

    Disruption administrator, housing company salary

    Average salary: 36 600 SEK/month • Administration, ekonomi

    Other office assistants and secretaries

    Compare with Customer manager, housing company

    Mon, 22 Jun 2026 - 13:42
  • Read more about working as Union Secretary

    Union Secretary salary

    Average salary: 47 900 SEK/month • Administration, ekonomi

    Planners and investigators etc.

    Compare with Customer manager, housing company

    Tue, 23 Jun 2026 - 21:30
  • Read more about working as School secretary, administrator

    School secretary, administrator salary

    Average salary: 47 900 SEK/month • Administration, ekonomi

    Planners and investigators etc.

    Compare with Customer manager, housing company

    Wed, 24 Jun 2026 - 04:03
  • Read more about working as Office operator

    Office operator salary

    Average salary: 32 300 SEK/month • Administration, ekonomi

    Telephonists

    Compare with Customer manager, housing company

    Tue, 23 Jun 2026 - 15:09
  • Read more about working as Employment agency

    Employment agency salary

    Average salary: 36 900 SEK/month • Administration, ekonomi

    Employment officers

    Compare with Customer manager, housing company

    Wed, 24 Jun 2026 - 00:14
Latest posts
  • Promocode - Discount code for Smartphoto

    Promocode

    Discount code for Smartphoto

    Mon, 22 Jun 2026 - 12:00
  • Public Opinion - Novus Opinion Poll 2026-06-17 – Social Democrats Lose

    Public Opinion

    Novus Opinion Poll 2026-06-17 – Social Democrats Lose

    Wed, 17 Jun 2026 - 09:35
  • National Debt - National Debt – Level, GDP Share, and Development to 2026

    National Debt

    National Debt – Level, GDP Share, and Development to 2026

    Mon, 8 Jun 2026 - 09:59
  • Inflation - Inflation May 2026 – KPIF Rises to 1.5 Percent

    Inflation

    Inflation May 2026 – KPIF Rises to 1.5 Percent

    Thu, 4 Jun 2026 - 08:30
  • Tips - Create a Professional Website with AI - That's Why I Built Deffe.com

    Tips

    Create a Professional Website with AI - That's Why I Built Deffe.com

    Tue, 19 May 2026 - 22:28
  • Municipality -

    Municipality

    Tue, 19 May 2026 - 00:35
Salary, Taxes, and Fees
Net salary 31 390
Net salary
31 390
Taxes
11 718
Fees
12 582

With our Swedish tax calculator, you can easily calculate your after-tax income (net salary).

Swedish Church Member

* Updated with 2026 taxes

Explore more topics

Continue exploring Statsskuld.se

Hand-picked next steps that connect calculators, public data and articles.

Latest articles