Cashier, bank, post office

What does a cashier assistant in banking and postal services do? – Tasks and work environment

A cashier assistant in banking and postal services is responsible for handling customer transactions at the counter, which includes deposits, withdrawals, payments, and sales of financial services and postal handling. Typical tasks include verifying identity, managing cash and digital transactions, and providing information about products and services. The work often takes place at a fast pace, where accuracy and customer service are crucial. The work environment involves close contact with customers, routine tasks, and the need to quickly switch between different duties. Security procedures and privacy are central parts of daily work.

Salary development over time

Salaries for cashier assistants in banking and postal services have shown steady growth in recent years. In 2022, the average salary was 27,900 SEK per month, which increased to 29 300 in 2023 and has continued up to 30 100 in 2024. This represents a total increase of about 8% over three years. This development reflects a combination of overall wage growth in the labor market and an increased focus on competence in cash handling and customer service. Although demand for the profession remains relatively unchanged, salaries are also affected by inflation and changes in collective agreements. Gender differences are small, with women earning 99% of men's salaries.

Cashier assistant in banking and postal services salary – comprehensive overview

• Average salary: 30 100 SEK/month
• Lowest salary: 27,000 SEK/month (male), 29,100 SEK/month (female)
• Highest salary: 32,200 SEK/month (male), 30,800 SEK/month (female)
• Hourly wage: 181 SEK
• Gender differences: Women earn 99% of what men do (men 30 300 SEK, women 30 000 SEK)
• Regional differences: Highest salaries are found within the regional sector

Education and qualifications

The path to becoming a cashier assistant in banking and postal services usually involves high school education with a focus on economics or commerce. Employers also value practical experience from service roles and good knowledge of Swedish and mathematics. Internal training and introductory programs are common, where new employees learn routines and safety aspects. Further education, such as courses in customer service or digital systems, can enhance employability.

• High school education: Economics or commerce program (3 years)
• Internal training: Introduction and safety courses provided by employers
• Experience: Previous work in service or cash handling is advantageous
• Prerequisites: Good Swedish and mathematical skills
• Further education: Courses in customer service and digital systems can increase employability

Common benefits and compensations

Employment as a cashier assistant in banking and postal services often includes collective agreement benefits such as occupational pension, wellness allowance, and insurance. It is common to receive subsidized lunch, staff discounts, and sometimes bonuses linked to customer satisfaction or sales targets. Working hours are usually scheduled, but flexible arrangements are sometimes available.

Competition and challenges

The competition for jobs as a cashier assistant in banking and postal services is high due to a nationwide surplus of applicants. The Employment Service's forecasts indicate that demand will remain unchanged over the next five years, while digitalization and self-service options reduce the need for manual staffing. To stand out, good service skills and the ability to quickly adapt to new systems and routines are essential. Stress management and accuracy are important qualities, as the pace is often high and errors can have significant consequences. Despite these challenges, there are opportunities for development for those who show engagement and initiative.

Tips for aspiring cashier assistants in banking and postal services

To succeed as a cashier assistant in banking and postal services, it is important to be meticulous and have a strong sense of service. Patience and the ability to handle customers professionally, even in stressful situations, increase your chances of success. Being flexible and quickly learning new routines and digital tools is advantageous, as tasks often vary. A positive attitude and the ability to work independently and in teams are appreciated by employers. Actively seeking further training in customer interaction or cash systems demonstrates engagement and can give you an edge. Being solution-oriented and handling unexpected situations calmly are also valuable traits. Finally, always following security routines and working systematically contributes to safety and efficiency.

Key facts about Cashier Assistants in banking and postal services

• Education level: High school education, often in economics or commerce (3 years)
• Work environment: Customer-oriented with high pace and security requirements
• Job openings: 550 advertised positions within the profession
• Demand: Limited opportunities, unchanged forecast (Employment Service)
• Typical work form: Scheduled hours, often full-time

Career paths and future prospects

After three to five years as a cashier assistant in banking and postal services, there are opportunities to advance to roles such as customer advisor, administrator, or team leader. Experience in cash handling and customer service can also open doors to jobs in sales, finance, or other administrative roles. According to the Employment Service's forecast, job opportunities are limited and there is an oversupply of labor, but those who show initiative and pursue further education have prospects for development within the organization. Digitalization will influence the profession's future and may change job tasks further. Therefore, it is important to stay updated on new systems and customer needs.

Common questions about Cashier Assistants in banking and postal services

• What does a cashier assistant in banking and postal services earn?
  - The average salary for a cashier assistant in banking and postal services is 30 100 SEK per month.
• How has the salary development been for cashier assistants in banking and postal services?
  - Salaries have increased from 27,900 SEK (2022) to 30 100 SEK (2024), representing about an 8% rise over three years.
• Are there gender differences in salary?
  - Yes, women earn 99% of what men do. Men have an average of 30 300 SEK, women 30 000 SEK.
• What education is required to work as a cashier assistant in banking and postal services?
  - High school education with a focus on economics or commerce is most common, supplemented with internal training.
• What is the job market like for cashier assistants in banking and postal services?
  - The Employment Service estimates that opportunities are limited and that there is an oversupply of labor.
• What are the highest and lowest salaries for the profession?
  - The highest salary is 32,200 SEK (male), 30,800 SEK (female). The lowest is 27,000 SEK (male), 29,100 SEK (female).
• What career opportunities are available after a few years in the profession?
  - Common career paths include customer advisor, administrator, or team leader within the same organization.