Administrator, administrative assistant

What does a case officer, administrative assistant do? – Tasks and work environment

A case officer, administrative assistant often works with coordinating, documenting, and managing administrative processes within both private and public sectors. Typical tasks may include filing, archiving, handling incoming cases, meeting scheduling, report writing, and contact with various stakeholders. The work environment is usually office-based and characterized by a variable pace, where accuracy and the ability to handle multiple tasks simultaneously are important. The role often requires good computer skills and the ability to work structured under time pressure.

Salary development over time

Over the past three years, the salary for a case officer, administrative assistant has shown a steady increase. In 2022, the average salary was 36,100 SEK per month and increased to 37 200 SEK in 2023, representing an increase of about 3%. Between 2023 and 2024, the salary further rose to 38 900 SEK, corresponding to an increase of approximately 4.6%. This salary trend reflects a continued demand for administrative skills, despite some impact from digitalization and automation. The market's need for qualified administration has helped keep salaries high, although future developments may slow down due to technological advances and efficiency measures.

Case officer, administrative assistant salary – complete overview

• Average salary: 38 900 SEK/month
• Lowest salary: 34,000 SEK/month (female, private sector worker)
• Highest salary: 49,300 SEK/month (male, private sector employee)
• Hourly wage (average): 234 SEK
• Men earn: 41 500 SEK/month
• Women earn: 38 000 SEK/month
• Women earn: 92% of what men do
• Regional differences: Data varies, but metropolitan areas tend to have higher salaries

Education and qualifications

To work as a case officer, administrative assistant, a high school diploma is usually required, often with a focus on economics or administration. Many employers prefer candidates with post-secondary education, such as vocational college or university programs relevant to the field. Practical experience in administrative work, good computer skills, and proficiency in Swedish and English are often advantageous. Further training and certifications in administration can increase employability.

• High school education: Economics or administration programs (3 years)
• Post-secondary education: Vocational college or university (1–3 years)
• Courses/certifications: Office package, project administration, filing
• Internship: Work placement during education is common
• Prerequisites: Good Swedish, computer skills, meticulousness
• Tips: Combine education with summer jobs or part-time work in administration

Common benefits and compensations

Employees in administration are often offered benefits such as wellness allowances, flexible working hours, occupational pension, and the possibility of remote work. Other common compensations include subsidized lunches, skills development, and extra vacation days, especially in the public sector. The extent of benefits may vary depending on the employer and collective agreements.

Competition and challenges

The competition for positions as a case officer, administrative assistant is moderate, with many applicants for attractive workplaces. The role is increasingly affected by digitalization and automation, which requires continuous development of digital skills. Technological changes may reduce the demand for simpler administrative tasks, while more qualified tasks become increasingly important. The ability to manage change and quickly learn new systems is therefore a significant advantage. The job market is considered balanced, but a slight decrease in the number of positions is expected in the long term.

Tips for those who want to become a case officer, administrative assistant

To succeed as a case officer, administrative assistant, it is good to combine accuracy with good organizational skills, as the work often involves handling multiple tasks simultaneously. A structured approach and the ability to prioritize are crucial for meeting deadlines and delivering high quality. Being service-oriented facilitates contact with colleagues and external stakeholders. Flexibility and curiosity are also important traits, as digital tools and administrative routines are constantly evolving. Actively seeking internships and part-time jobs in administration helps build valuable experience. Continuous further training, especially in IT and project administration, increases opportunities for advancement. Finally, good communication skills are an advantage, as clear and correct written communication is often a central part of the workday.

Key facts about a case officer, administrative assistant

• Education level: High school diploma, preferably supplemented with post-secondary education
• Work environment: Office-based, often with remote work options
• Demand: 758 job openings in the profession (May 2024)
• Gender distribution: Women constitute the majority in the profession
• Future outlook: Moderate opportunities today, some decline expected over five years

Career paths and future prospects

After three to five years in the role, there are opportunities to advance to more specialized administrative positions such as executive assistant, coordinator, or project manager. Some choose to further their education and move into roles like personnel officer or administrative manager. According to the Swedish Public Employment Service's forecast, the job market is currently balanced with moderate opportunities, but demand is expected to decline somewhat over five years, mainly due to automation and digitalization of administrative tasks. Nonetheless, there remains a continued need for qualified administrators, especially in the public sector and larger organizations.

Frequently asked questions about a case officer, administrative assistant

• What does a case officer, administrative assistant earn?
  - The average salary is 38 900 SEK per month, but it varies depending on experience, education, and sector.
• What education is required to become a case officer, administrative assistant?
  - High school education with an administrative focus is often sufficient, but post-secondary education is advantageous.
• Are there salary differences between men and women?
  - Yes, men earn an average of 41 500 SEK and women 38 000 SEK, which means women earn 92% of men's salaries.
• What is the job market like for a case officer, administrative assistant?
  - Opportunities are moderate today, but demand is expected to decrease slightly over the next five years.
• What are the typical tasks of a case officer, administrative assistant?
  - Common tasks include document management, filing, meeting scheduling, and contact with stakeholders.
• What is the highest and lowest salary in the profession?
  - The highest salary is 49,300 SEK per month (male, private sector employee), and the lowest is 34,000 SEK (female, private sector worker).
• Is remote work possible?
  - Yes, many employers now offer the possibility of remote work, especially after the pandemic.