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What does a cashier in a kiosk do? – Tasks and work environment

A cashier in a kiosk primarily works with selling goods over the counter, handling cash registers, and providing customer service in smaller stores and kiosks. Daily tasks include accepting payments, keeping track of inventory, refilling shelves, and ensuring products are attractively displayed. Customer interaction is central, where quick and friendly service is crucial for the customer experience. The work environment often features a fast pace, especially during rush hours, and typically takes place in small premises with limited space. Cleaning, simple administrative tasks, and sometimes handling package delivery or tobacco and lottery sales are also included. Shift work occurs, and working hours can vary, including evenings and weekends.

Salary development over time

The professional group cashier in a kiosk has experienced steady salary growth in recent years. In 2022, the average salary was 27,900 SEK per month, which increased to 29 300 SEK in 2023. During 2024, the average salary has risen further to 30 100 SEK, representing an overall increase of about 8% over three years. This positive trend can partly be explained by general wage adjustments within retail and increased awareness of the importance of customer service and cash handling. Despite the salary increases, the pay level remains relatively low compared to other service occupations, reflecting the low formal education requirements and high competition in the field. Gender differences are small; women earn 99% of what men do, which is relatively equal for the industry. Regional variations exist but do not significantly affect the overall trend.

Cashier in a kiosk salary – a complete overview

• Average salary: 30 100 SEK/month
• Lowest salary: 27,000 SEK (men), 29,100 SEK (women)
• Highest salary: 32,200 SEK (men), 30,800 SEK (women)
• Hourly wage: 181 SEK
• Gender differences: Women earn 99% of what men do
• Regional differences: Present but do not significantly impact the average salary

Education and qualifications

To work as a cashier in a kiosk, no formal higher education is generally required, but a high school education in commerce and administration is advantageous. Employers often seek good skills in customer interaction, cash handling, and service, which can be acquired through internships or previous experience. Many workplaces offer internal training and orientation for new employees. Personal qualities such as accuracy, stress resilience, and a service mindset are considered especially important.

• High school education: Business and administration program, 3 years
• Internships: Meritorious but not mandatory; often offered during high school
• Internal training: Common at workplaces
• Prerequisites: Basic Swedish and mathematics skills
• Courses/certifications: Cash handling, customer service

Common benefits and compensations

Cashiers in kiosks are often covered by collective agreements and thus have access to benefits such as overtime pay, holiday pay, and sometimes wellness allowances. Many employers offer staff discounts, work clothes, and opportunities for training in service and cash handling. Compensation for inconvenient working hours is common, especially for evening and weekend shifts.

Competition and challenges

The competition for positions as a cashier in a kiosk is high, and the labor market is characterized by an oversupply of applicants. According to the Employment Agency's forecast, job opportunities are expected to be limited both now and over the next five years, primarily due to digitalization and decreased demand for traditional kiosk and store jobs. Challenges in the profession include irregular working hours, high service demands, and sometimes monotonous work content. Managing stress and quickly changing tasks require flexibility and patience. To stand out, experience, language skills, and good social skills are valuable assets.

Tips for those wishing to become a cashier in a kiosk

To succeed as a cashier in a kiosk, it is good to develop stress tolerance and the ability to handle many customers simultaneously. Being service-oriented and always focusing on the customer's needs facilitates daily work and challenging situations. Accuracy is important, especially when handling cash and restocking, to avoid errors and create a safe working environment. Flexibility and the ability to quickly learn new routines are often advantageous, as is social competence and a positive attitude, which greatly influence both customers and colleagues and contribute to a pleasant workplace. Actively seeking internships or part-time jobs in retail provides valuable experience and increases chances of securing a permanent position. Finally, being proactive and showing engagement is appreciated by employers, as they value staff who take responsibility and contribute to the store's development.

Key facts about a cashier in a kiosk

• Education level: High school recommended, but not required
• Work environment: Small store or kiosk, often fast-paced
• Work form: Shift work, evenings, and weekends common
• Demand: Oversupply of labor, limited job opportunities
• Special skills: Cash handling and customer service

Career paths and future prospects

After gaining a few years of experience as a cashier in a kiosk, there are opportunities to advance to more responsible roles, such as store manager or team leader within retail. Some choose to broaden their skills through further education in sales, logistics, or administration, which can open doors to other careers within the service sector. However, the forecast from the Employment Agency indicates that the demand for cashiers and kiosk clerks is expected to remain unchanged over the next five years, with a continued surplus of labor nationwide. This means competition will remain high, and developing specialized skills or experience is important to increase job prospects. In total, there were 550 job openings in the profession according to the latest statistics. Related occupations include store clerk, warehouse worker, or sales assistant in retail.

Frequently asked questions about a cashier in a kiosk

• What does a cashier in a kiosk earn?
  - The average salary for a cashier in a kiosk is 30 100 SEK per month.
• What education is required to become a cashier in a kiosk?
  - High school education in commerce is advantageous, but not a formal requirement.
• Are there salary differences between men and women?
  - The difference is small; women earn 99% of what men do.
• What is the job market like for cashiers in kiosks?
  - There is an oversupply of labor and limited job opportunities according to the Employment Agency.
• What are the working hours for a cashier in a kiosk?
  - Shift work is common, including evenings and weekends.
• Is there potential for career development?
  - Yes, for example, to store manager or further within retail.
• What personal qualities are important?
  - Customer service skills, stress tolerance, and accuracy are particularly valuable.