- Salary statistics
- Call center staff, data support
Call center staff, data support salary
34 500 - 46 100 kr / month
Women earn 96% of what men do.
Data/IT
Salary progression Call center staff, data support
Salary and Work for Call Center Personnel in Data Support
Working as call center personnel in data support, also known as IT support technicians, involves assisting customers with technical issues and inquiries. This can include anything from resolving software problems to guiding customers through installations and configurations of various systems. It is a role that requires good problem-solving skills, communication abilities, and technical knowledge.
Salary Statistics for Call Center Personnel, Data Support
The average salary for the profession of call center personnel in data support is 39 400 Swedish krona per month. However, there is a certain wage gap between genders; men earn an average of 39 800 krona while women earn 38 000 krona, meaning that women earn approximately 96% of what men do. Compared to last year, the average salary has increased from 36 800 to 39 400 krona.
Education and Qualifications
To work as call center personnel in data support, formal higher education is usually not required. However, many employers prefer to hire individuals with a high school education in IT or technology. Experience in customer service and technical support is also highly beneficial. Some companies also offer internal training and certifications to ensure that their employees stay updated with the latest technology.
Conditions and Working Environment
The working environment for call center personnel in data support can vary depending on the employer. Some work in large call centers with many colleagues, while others may work in smaller companies or even from home. Working hours can also vary, with some roles requiring shift work, including evenings and weekends. It is important to be flexible and able to handle stressful situations, as technical issues often need to be resolved quickly to minimize impact on customers' operations.
Benefits and Incentives
Benefits for call center personnel in data support may include paid training, access to the latest technology, and sometimes even paid mobile phones and other work tools. Some employers also offer bonuses and incentives based on performance and customer satisfaction.
What to Consider
If you are interested in working as call center personnel in data support, it is important to have a genuine interest in technology and problem-solving. Good communication skills are also crucial, as you will need to explain technical solutions in an understandable way to customers who may not have the same technical background as you. Being patient and customer-focused will help you succeed in this role.
Salary distributed by age and sector
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 94% | 27000 kr | 27800 kr |
25-34 | 93% | 34100 kr | 35100 kr |
35-44 | 93% | 40400 kr | 41300 kr |
45-54 | 93% | 45000 kr | 46100 kr |
55-64 | 98% | 44300 kr | 45300 kr |
Snitt | 96% | 38400 kr | 39400 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 97% | 29900 kr | 30600 kr |
25-34 | 94% | 33300 kr | 33700 kr |
35-44 | 95% | 36400 kr | 36600 kr |
45-54 | 99% | 37200 kr | 37700 kr |
55-64 | 97% | 37200 kr | 37500 kr |
65-68 | 95% | 37900 kr | 37900 kr |
Snitt | 98% | 35600 kr | 36000 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 97% | 29900 kr | 30600 kr |
25-34 | 94% | 33300 kr | 33700 kr |
35-44 | 95% | 36400 kr | 36600 kr |
45-54 | 99% | 37200 kr | 37700 kr |
55-64 | 97% | 37200 kr | 37500 kr |
65-68 | 95% | 37900 kr | 37900 kr |
Snitt | 98% | 35600 kr | 36000 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 94% | 26800 kr | 27700 kr |
25-34 | 92% | 34200 kr | 35200 kr |
35-44 | 93% | 40600 kr | 41600 kr |
45-54 | 92% | 45700 kr | 47000 kr |
55-64 | 98% | 45000 kr | 46000 kr |
Snitt | 95% | 38500 kr | 39600 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 94% | 26800 kr | 27700 kr |
25-34 | 92% | 34200 kr | 35200 kr |
35-44 | 93% | 40600 kr | 41600 kr |
45-54 | 92% | 45700 kr | 47000 kr |
55-64 | 98% | 45000 kr | 46000 kr |
Snitt | 95% | 38500 kr | 39600 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 94% | 27400 kr | 28200 kr |
25-34 | 93% | 34600 kr | 35700 kr |
35-44 | 93% | 40900 kr | 42000 kr |
45-54 | 93% | 45600 kr | 47000 kr |
55-64 | 98% | 44300 kr | 45500 kr |
Snitt | 96% | 38700 kr | 39800 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 97% | 30000 kr | 30700 kr |
25-34 | 94% | 33600 kr | 34100 kr |
35-44 | 95% | 36600 kr | 36900 kr |
45-54 | 99% | 37300 kr | 37800 kr |
55-64 | 97% | 37400 kr | 37700 kr |
65-68 | 95% | 38400 kr | 38400 kr |
Snitt | 98% | 35800 kr | 36200 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 97% | 30000 kr | 30700 kr |
25-34 | 94% | 33600 kr | 34100 kr |
35-44 | 95% | 36600 kr | 36900 kr |
45-54 | 99% | 37300 kr | 37800 kr |
55-64 | 97% | 37400 kr | 37700 kr |
65-68 | 95% | 38400 kr | 38400 kr |
Snitt | 98% | 35800 kr | 36200 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 94% | 27300 kr | 28100 kr |
25-34 | 92% | 34700 kr | 35800 kr |
35-44 | 93% | 41200 kr | 42400 kr |
45-54 | 92% | 46400 kr | 48000 kr |
55-64 | 98% | 45000 kr | 46300 kr |
Snitt | 95% | 38900 kr | 40000 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 94% | 27300 kr | 28100 kr |
25-34 | 92% | 34700 kr | 35800 kr |
35-44 | 93% | 41200 kr | 42400 kr |
45-54 | 92% | 46400 kr | 48000 kr |
55-64 | 98% | 45000 kr | 46300 kr |
Snitt | 95% | 38900 kr | 40000 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 94% | 25200 kr | 26600 kr |
25-34 | 93% | 32500 kr | 33100 kr |
35-44 | 93% | 38800 kr | 39200 kr |
45-54 | 93% | 43200 kr | 43600 kr |
55-64 | 98% | 44300 kr | 44700 kr |
Snitt | 96% | 37400 kr | 38000 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 97% | 29200 kr | 29900 kr |
25-34 | 94% | 31700 kr | 32200 kr |
35-44 | 95% | 35100 kr | 35100 kr |
45-54 | 99% | 37100 kr | 37300 kr |
55-64 | 97% | 36600 kr | 36800 kr |
65-68 | 95% | 36400 kr | 36400 kr |
Snitt | 98% | 35100 kr | 35400 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 97% | 29200 kr | 29900 kr |
25-34 | 94% | 31700 kr | 32200 kr |
35-44 | 95% | 35100 kr | 35100 kr |
45-54 | 99% | 37100 kr | 37300 kr |
55-64 | 97% | 36600 kr | 36800 kr |
65-68 | 95% | 36400 kr | 36400 kr |
Snitt | 98% | 35100 kr | 35400 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 94% | 25100 kr | 26500 kr |
25-34 | 92% | 32500 kr | 33100 kr |
35-44 | 93% | 38900 kr | 39300 kr |
45-54 | 92% | 43700 kr | 44200 kr |
55-64 | 98% | 44900 kr | 45300 kr |
Snitt | 95% | 37600 kr | 38200 kr |
Age | Base salary | Monthly salary | |
---|---|---|---|
18-24 | 94% | 25100 kr | 26500 kr |
25-34 | 92% | 32500 kr | 33100 kr |
35-44 | 93% | 38900 kr | 39300 kr |
45-54 | 92% | 43700 kr | 44200 kr |
55-64 | 98% | 44900 kr | 45300 kr |
Snitt | 95% | 37600 kr | 38200 kr |
About the data
All information displayed on this page is based on data from the Swedish Central Bureau of Statistics (SCB), the Swedish Tax Agency and the Swedish employment agency. Learn more about our data and data sources here.
All figures are gross salaries, meaning salaries before tax. The average salary, or mean salary, is calculated by adding up the total salary for all individuals within the profession and dividing it by the number of individuals. For specific job categories, we have also considered various criteria such as experience and education.
Profession Call center staff, data support has the SSYK code 3512, which we use to match against the SCB database to obtain the latest salary statistics.
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