Assistant, purchasing, order processing

What does an assistant in purchasing and order processing do? – Tasks and work environment

An assistant in purchasing and order processing plays a central role in a company's supply chain, handling procurement and orders. The profession involves receiving, registering, and following up on customer and supplier orders, ensuring the correct products are ordered and delivered on time, and managing deviations and complaints. Contacts are numerous, both internally with colleagues in finance, logistics, and sales, and externally with suppliers and customers. The work environment is usually office-based, and the pace can be high, especially during periods of large order volumes or quick delivery requirements. Various business systems and digital tools are often used to support daily work.

Salary development over time

The salary for assistants in purchasing and order processing has steadily increased over the past three years. In 2022, the average salary was 35,700 SEK per month, rising to 36 900 SEK in 2023 and further to 37 900 SEK in 2024. This represents a total increase of approximately 6.2% during this period, which is slightly higher than the average salary growth for similar professions. The positive trend can partly be explained by increased demand for administrative skills within procurement, as well as digitalization and efficiency improvements in logistics flows. The overall development of the labor market and increased system knowledge requirements also positively influence salary levels.

Assistant, purchasing, order processing salary – complete overview

• Average salary: 37 900 SEK/month
• Lowest salary: 31,400 SEK/month
• Highest salary: 41,800 SEK/month
• Hourly wage: 228 SEK
• Women: 37 100 SEK/month (94% of men's salary)
• Men: 39 500 SEK/month
• Regional differences: Data on regional variation is unavailable

Education and qualifications

To work as an assistant in purchasing and order processing, a high school diploma is usually required, preferably with a focus on economics, trade, or administration. Some employers prefer candidates who have completed further training in logistics or procurement, but work experience, system familiarity, and service orientation are often valued the highest. Internships or previous experience with order management can be highly advantageous.

• High school diploma: Economics, trade, or administrative focus (3 years)
• YH/KY training: Procurement/logistics/business systems (1–2 years, meritorious but not mandatory)
• Experience: Internship or work in order management, customer service, or administration
• System familiarity: Good knowledge of business systems and Microsoft Office
• Prerequisites: Accuracy, structure, and good communication skills

Common benefits and compensations

Common benefits for assistants in purchasing and order processing include wellness allowances, subsidized lunches, flexible working hours, and sometimes bonuses linked to company results. Pension schemes and insurance are standard at most employers, along with opportunities for skills development and training in relevant business systems.

Competition and challenges

The profession as an assistant in purchasing and order processing is characterized by competition for the most attractive positions, especially at larger companies with well-developed logistics and procurement departments. Since the tasks often require good system skills and the ability to handle rapid changes, high demands are placed on adaptability and precision. The digitalization of procurement and order processes means tasks can change quickly, and staying updated on new tools and methods is essential. At the same time, the labor market remains relatively stable, with 550 job openings indicating ongoing demand. A lack of formal education can make it more difficult to compete for the most qualified positions.

Tips for those who want to become an assistant in purchasing and order processing

To succeed as an assistant in purchasing and order processing, it is important to be detail-oriented and service-minded, as the role requires constant contact with customers and suppliers. Good organizational skills facilitate managing multiple orders and deliveries simultaneously, and a solution-oriented approach helps when facing unexpected problems or deviations. Developing technical competence, especially in business systems and Excel, provides an advantage on the job market. Flexibility is also important, as workload can vary significantly. Showing initiative and a willingness to learn new processes is appreciated by many employers. Finally, being communicative and clear, especially when following up on deliveries or negotiating with suppliers, is advantageous.

Key facts about Assistant, purchasing, order processing

• Education level: High school diploma, preferably with economics or trade focus
• Work environment: Office-based, often fast-paced with many contacts
• Job openings: 550 positions within the profession
• Salary range: 31,400–41,800 SEK/month depending on experience and sector
• System requirements: Good knowledge of business systems and Office package

Career paths and future prospects

After a few years of experience as an assistant in purchasing and order processing, opportunities open to advance to roles such as procurement coordinator, order manager, or even buyer. Many also choose to further their education in logistics, supply chain management, or project management to broaden their career options. According to the Employment Service, no specific forecast exists for the profession due to limited data, but there is steady demand for skilled workers, as evidenced by 550 job openings. Digitalization and automation may change tasks, but the need for competent administrators and order handlers is expected to persist.

Common questions about Assistant, purchasing, order processing

• What does an assistant in purchasing and order processing earn?
  - The average salary is 37 900 SEK per month, with variation depending on experience and sector.
• What education is required to work as an assistant in purchasing and order processing?
  - A high school diploma with a focus on economics, trade, or administration is recommended, sometimes supplemented with YH training.
• Are there salary differences between women and men?
  - Yes, women earn an average of 37 100 SEK while men earn 39 500 SEK, which means women earn 94% of men's salaries.
• What are the job responsibilities of an assistant in purchasing and order processing?
  - Tasks include order management, customer contact, delivery follow-up, and administration in business systems.
• What is the job market like for this profession?
  - Currently, there are 550 job openings within the profession, indicating continued demand.
• What qualities are important to succeed in this profession?
  - Attention to detail, service-mindedness, good communication skills, and system familiarity are especially valuable.
• Are there opportunities for career development?
  - Yes, with experience, one can advance to roles such as procurement coordinator, order manager, or further education in logistics and procurement.