Business cashier

What does an Affärskassörska do? – Tasks and work environment

An Affärskassörska is responsible for collecting payments from customers in stores, supermarkets, and department stores. Tasks include registering goods, handling payments with cash, card, or digital payment solutions, and providing correct change and receipts. The role also involves customer service, such as answering questions, handling complaints, and sometimes assisting with simple stock picking or displays. The work environment is often fast-paced, especially during rush hours and weekends, and work is primarily done standing at the checkout. Flexibility, accuracy, and service orientation are crucial qualities for success and job satisfaction in this profession.

Salary development over time

The salary for an Affärskassörska has shown steady and positive growth over the past three years. In 2022, the average salary was 27,900 SEK per month, which increased to 29 300 SEK in 2023 and further to 30 100 SEK in 2024. This represents a total increase of approximately 8% over the period. The salary increase can be attributed to general wage adjustments in the retail sector, increased demand for service skills, and some inflation. Despite the low entry requirements and high competition, salary growth has been somewhat stronger than the average for similar service jobs, possibly reflecting employers' need to retain experienced staff in a sector with high staff turnover.

Affärskassörska salary – comprehensive overview

• Average salary: 30 100 SEK/month
• Lowest salary: 27,000 SEK/month (men), 29,100 SEK/month (women)
• Highest salary: 32,200 SEK/month (men), 30,800 SEK/month (women)
• Hourly wage: 181 SEK
• Gender differences: Women earn 99% of men's salary (men: 30 300 SEK, women: 30 000 SEK)
• Regional differences: Small differences, but highest salaries are found in the regional sector

Education and qualifications

The path to becoming an Affärskassörska is often short and accessible to many. Formal education is rarely required, but a high school education in commerce and administration can be advantageous. Employers typically provide internal introduction and training in cash register systems and customer service. Practical experience and good service skills are highly valued, and there are opportunities to supplement with short courses or certifications in cash handling or sales.

• High school education: Business and administration program, 3 years
• Internal training: Introduction to cash systems and routines
• Internship: Often available during high school studies
• Prerequisites: Good knowledge of Swedish and basic math
• Courses: Cash handling and customer service (voluntary, often via employer)

Common benefits and compensations

Benefits for Affärskassörskor often include evening and weekend shift allowances, store discounts, wellness contributions, and opportunities for training and development within the company. Some employers also offer bonuses linked to performance or turnover, as well as collective insurance and pension schemes.

Competition and challenges

The competition for positions as an Affärskassörska is high, with an oversupply of applicants nationwide. According to the Employment Service's forecasts, demand is expected to remain unchanged over the coming five years, meaning that the number of available jobs is not expected to increase significantly. The profession is characterized by high staff turnover and many part-time or temporary positions, which can make it difficult to secure permanent employment. Digitalization and self-checkout systems are also changing the role, increasing the demand for technical understanding and service skills. Nevertheless, there are still good opportunities for those who are flexible, detail-oriented, and service-minded.

Tips for those who want to become an Affärskassörska

To succeed as an Affärskassörska, it is beneficial to develop strong customer service and communication skills, as the job involves daily contact with customers. It is also important to be stress-resistant and able to handle periods of high tempo without losing accuracy in cash handling. Flexibility is a major advantage, as shifts often vary between day, evening, and weekends. Being attentive and detail-oriented facilitates both payments and customer inquiries. Good teamwork skills are appreciated by employers since the work often takes place in teams, and a solution-oriented approach helps in unexpected situations. Finally, initiative and willingness to learn new tasks are valuable qualities for those looking to develop within the retail sector.

Key facts about Affärskassörska

• Education level: High school education (commerce) often advantageous
• Work arrangement: Common with full- and part-time employment, often shift work
• Demand: Limited job opportunities, nationwide oversupply of applicants
• Available jobs: 549 within the cashier group (May 2024)
• Typical workplaces: Stores, supermarkets, department stores

Career paths and future prospects

After several years of experience as an Affärskassörska, there are opportunities to advance to more responsible roles such as department manager, team leader, or store manager. Some choose to further their education in sales, administration, or logistics, which can open doors to broader responsibilities within retail. The Employment Service assesses that nationwide job prospects for cashiers are limited, and demand is expected to remain unchanged over the next five years. However, technological development within retail can create new roles for those willing to further educate themselves in digital cash systems and customer service. Although competition is fierce, there is still a steady need for service-oriented staff, especially in larger cities and during peak seasons.

Frequently asked questions about Affärskassörska

• What is the average salary for an Affärskassörska?
  - The average salary is 30 100 SEK per month.
• What is the highest salary for an Affärskassörska?
  - The highest salary is 32,200 SEK per month for men and 30,800 SEK for women.
• What is the lowest salary for an Affärskassörska?
  - The lowest salary is 27,000 SEK for men and 29,100 SEK for women.
• Are there regional salary differences?
  - Yes, the highest salaries are found in the regional sector, but the differences are generally small.
• What are the future prospects for Affärskassörskor?
  - Demand is expected to remain unchanged, with limited job opportunities according to the Employment Service.
• Is specific education required to become an Affärskassörska?
  - High school education is often advantageous, but many employers provide internal training.
• What personal qualities are important?
  - Customer service skills, stress tolerance, accuracy, and flexibility are especially valuable.