Biltema Sweden AB - Logo

Department Manager Checkout, Customer Service & Café (Fixed-term Staff Position)

Biltema Sweden AB

Dalarnas län, Avesta

Previous experience is desired

Dalarnas län, Avesta

27 days left
to apply for the job

Today, Biltema offers a wide range of products for the whole family in the areas of Cars/Motorcycles, Boats, Leisure, Home, Office/Technology, Construction, Car Care, and Tools. In total, Biltema markets more than 19,000 items. Our vision is to make it economically easier for people to own a car, boat, home, tools, and high-quality leisure items, thereby creating a richer leisure time for everyone. Biltema currently has a total of 172 stores in Sweden, Norway, Denmark, and Finland, of which 64 are located in Sweden. Biltema is a strong brand in exciting expansion, and over the next few years, it will open around 50 new stores in the Nordic countries.

1 position(s).

What you can expect from Biltema

We offer challenging work in a growing company with great opportunities for development! Our core values Simplicity, Frugality, Initiative, Order and Cleanliness, and Flexibility permeate our entire business. We view internal mobility positively and therefore gladly recruit our own staff for vacant positions. Here, there are good opportunities for you who want to develop your career.

What you can expect from the role

You will be an important part of the store's management team with overall responsibility for driving and developing our departments for checkout, customer service, and café. You are responsible for planning and monitoring the operations, including scheduling, P&L responsibility, and quality work. Your focus is on creating efficient flows, a good work environment, and a top-class service experience.

You lead your employees through your presence in daily operations and ensure they are well-trained in routines for customer handling, claims management, and cash handling. In the café, you are responsible for food hygiene and compliance with other regulations. You work closely with the store manager in the common task of moving the store forward.

The position is a longer-term staff vacancy where working hours vary and include evenings and weekends. The weekly working time is 40 hours.

What we expect of you

We are looking for you who have documented leadership experience within retail. Perhaps you have previously had a role as a store manager in a smaller store, where you had overall responsibility for both personnel and operations. Or perhaps you have worked in a leading position with responsibility for personnel, sales, or operations, without being ultimately responsible, but feel ready to take the next step in your development. A prerequisite is that you are confident in your leadership, accustomed to making decisions, and have a strong drive to develop both people and routines.

It is an advantage if you have previously worked with customer service, checkout, or café/restaurant, but the most important thing is that you have a good understanding of how to create effective teams and high service quality.

As a person, you are proactive, solution-focused, and structured. You thrive in a varied environment, are not afraid to jump in where needed, and value order and cleanliness around you. You lead by being present, engaged, and by setting a good example.

We look forward to receiving your application!

About the recruitment process

To ensure high quality in our recruitment process, we conduct reference checks, credit checks, and background checks.

Please note that we do not accept applications via post or email. Welcome to upload your CV and Cover Letter on Biltema's website. Selection will take place continuously, and employment may therefore occur before the advertisement's possible end date. Therefore, do not wait too long to register your application.

Biltema has made a conscious choice regarding this recruitment, and we therefore decline contact with advertising salespeople or other sellers of recruitment services.

Salary type: Monthly salary.
Employment type: Fixed-term employment.
Duration: 6 months or longer.
Working hours: Schedule.

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