Vacant job

UNLOCK YOUR FULL POTENTIAL

At Electrolux Professional, no two days are alike. What drives us every day is our mission: to make our customers' working lives easier, more profitable – and truly sustainable.

We are proud to be world leaders in innovation and design and to deliver the solutions that are in demand. We want to meet tomorrow's needs – and we do this together. Read more about us here: https://www.electroluxprofessionalgroup.com/en/join-us/ (https://www.electroluxprofessionalgroup.com/en/join-us/)

SERVICE ENGINEER

To our service station in Stockholm, we are now looking for a customer-focused service engineer specializing in professional laundry equipment. We put the customer experience first and are proud to be the face of Electrolux Professional.

With us, you will enjoy flexible work with freedom under responsibility. You will work closely with the customer throughout the entire service process, from planning and booking to troubleshooting, repair, and preventive maintenance of modern and energy-efficient machines.

WHAT YOU WILL DO

A day in the role of a laundry service engineer:

As a service engineer at Electrolux Professional, you have a varied and independent workday. You combine technical knowledge with customer service and problem-solving to ensure that our customers' laundry rooms operate efficiently and without interruption.

The day begins with you planning your assignments, reviewing incoming fault reports, and ensuring you have the right tools and spare parts with you. If necessary, you contact the customer to confirm times or arrange access to the facility.

On-site at the customer's location, you work on troubleshooting, repairing, and performing preventive maintenance on washing machines, tumble dryers, drying cabinets, and ironers. You identify and rectify faults and document completed work in our systems.

If further actions are required, you order spare parts and plan for follow-up. You also act as an advisor, recommending service agreements, detergents, and dosing solutions that contribute to better operating economics and reduced wear and tear.

When the work is completed, you review the actions taken with the customer and ensure everything is functioning correctly. You then close the case in our systems so that both the customer and your colleagues have full visibility into the work.

The role sometimes involves heavy lifting and working in tight spaces. Therefore, it is important that you are physically fit.

TO THRIVE IN THIS ROLE, WE BELIEVE YOU ARE

Proactive: You are not satisfied with just solving the problem at hand; you work preventively and think one step ahead.

Service-oriented: You put the customer first and always strive to deliver a positive customer experience.

Collaborative: You are happy to help both customers and colleagues and contribute to a positive work climate.

Communicative: You explain technical problems and solutions in a clear and pedagogical manner.

Responsible and engaged: You take ownership of your assignments and have a strong desire to deliver high quality.

QUALIFICATIONS

• Education in electrical engineering at the upper secondary level.
• Experience in reading and understanding electrical schematics.
• Basic IT skills.
• Valid driver's license (Category B).
• Fluency in Swedish (spoken and written) and good knowledge of English.
• High work ethic and a structured approach to work.

MERITORIOUS

• Experience with machine installation, service, maintenance, or troubleshooting.
• Competence or experience within plumbing (HVAC/Plumbing).
• Authorization B (formerly BB1).

ADDITIONAL INFORMATION

We interview candidates on an ongoing basis. Therefore, do not wait to submit your application.

The position is a permanent full-time role located in Stockholm.

OUR GUIDING PRINCIPLES

Be customer-focused. Build trust. Be brave. Act sustainably.

WHY WORK WITH US

With us, you gain trust, can take ownership of your area, and have the opportunity to grow with the company. Become part of a company characterized by customer focus, leadership in sustainability, innovation, and social benefit. Our goal is to meet needs beyond tomorrow.

Some of our benefits:

• Collective agreement
• Pension plan
• Lunch benefit
• Wellness allowance
• Service vehicle

We look forward to receiving your application.