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- IT Support Consultant / Helpdesk (Stockholm)
IT Support Consultant / Helpdesk (Stockholm)
Experis ABStockholms län, Stockholm
Previous experience is desired
26 days left
to apply for the job
Ready to take the next step and start working on something you truly care about? Are you new to the IT world and ready for new challenges? We are looking for someone with a technical interest, a drive to develop, and a natural ability to find smart solutions. Here, you will grow, learn new skills, and apply your problem-solving abilities where they truly make a difference!
Job Description
Maybe you already have a technical interest, or perhaps you're curious about exploring an industry full of opportunities? No matter where you start, we welcome you if you want to develop, learn new things, and make an impact!
At our company, IT is not just about technology – it's about people, problem-solving, and creating smart solutions in everyday life. We are looking for someone who is curious, driven, and enjoys helping others!
With the computer as your primary tool and a genuine drive to help others, you will have the right conditions to succeed here. You will become an important part of a team where your development is at the core – both technically and personally.
As a consultant at Experis, you will have the opportunity to shape your own journey. We support you in reaching your goals and developing within IT in an environment that encourages learning, collaboration, and innovation.
Your Responsibilities:
- You are the first point of contact for users via phone, chat, and email – guiding them safely and professionally!
- You resolve technical issues in a pedagogical, efficient, and service-oriented manner.
- You work with troubleshooting across various areas, such as:
- networks
- operating systems
- information security
- peripherals
- You prioritize, document, and follow up on cases to ensure quality and structure.
- You continuously learn new systems and technologies – development is a natural part of the role.
We would like you to have:
- Relevant upper secondary education or equivalent qualifications
- Experience working in IT support or similar roles
- Knowledge of case management systems
- General knowledge of computers, peripherals, operating systems, networks, and information security
- Proficiency in Microsoft Office or equivalent
- Very good proficiency in Swedish and English, both spoken and written
About Experis
Experis is a leading global IT/Tech consulting firm with over 600 consultants on assignment in Sweden and 22,000 consultants worldwide. Through Experis, you will gain access to a wide variety of exciting assignments with our interesting clients in both the private and public sectors.
At Experis, you will receive a personal consultant manager and continuous competence development to keep you up to date with new technology. Experis, part of ManpowerGroup, has a long-term sustainability initiative (Working to change the world – ESG strategy) aimed at helping to solve the shortage of competencies, including IT resources.
We at Experis are a values-driven company, and everything we do is guided by our core values: People, Knowledge, and Innovation.
People | We include and welcome everyone regardless of role, function, or responsibility. We value competence and trust that individuals take ownership and deliver within the scope of their job description. We are flat-structured, and our work culture is built on openness and security.
Knowledge | We have a "growth mindset" and stay relevant in the market by continuously advancing and elevating our own competence, that of our consultants, and our solutions/offers.
Innovation | We dare to try new things and accept failure. It takes courage. We focus from the outside in and constantly work on value-creating activities for our target groups.
Practical Information
* Location: Stockholm.
* Employment type: Full-time.
Ready to take the next step in your IT career? Welcome to Experis!
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