Vacant job

Customer Service & Commercial Coordinator

Do you want to be part of building something bigger? Here is an opportunity to work in an industry with customers and projects around the world, as part of an engaged team, with great opportunities to make an impact. Your ideas are valued, and we are looking for you who want to develop together with Onmar.

About Onmar Onmar develops and manufactures premium fittings and technical components for the international leisure boat market. Our products are used in everything from small leisure boats and sailboats to exclusive motorboats and luxury yachts, and are appreciated by leading boatyards, design houses, architects, and specialized manufacturers worldwide.

Onmar is a smaller company with short decision-making paths, high tempo, and a strong entrepreneurial spirit. The company is also part of Helekoptergruppen, a Swedish business group with several successful technology and manufacturing companies. This gives you an exciting combination of the smaller company's flexibility, proximity to decision-making, and opportunity to influence – together with security, long experience, and opportunities for development.

About the role We are looking for you who like having a broad role, want to build relationships, and create structure. This is how you develop the business together with us. The role includes parts of customer service, order processing, commercial administration, and sales support. The role is flexible and can be adapted over time based on the business's needs, your strengths, and ambitions.

Here you get great trust and freedom. We believe in personal responsibility rather than detailed management. We believe this suits you who enjoy taking initiative, seeing what needs to be done, and driving issues forward. It becomes easier when you also get to know our products and our customers' businesses. Therefore, we see the role as significantly more than traditional customer service – you become an important part of our commercial development.

The days look different, but you can work with among other things:

• Customer contact (with customers and partners around the world)
• Order processing and administration
• Quotation work and follow-up
• Proactive sales to existing customers
• Coordination between customers, suppliers, production, and logistics
• Support for sales and business development activities
• Visiting customers, trade fairs, and industry events in Sweden and Europe

About you Do you feel comfortable maintaining contact with customers, suppliers, and partners from different countries and cultures? We think this suits you who have previous experience from customer service, order administration, sales support, technical sales, or another role that combined customer contact, structure, and business thinking in an international environment.

You do not need to be an engineer, but we see it as a plus if you have a genuine technical interest where something ignites within you when it comes to understanding how products work and are used. The role involves handling technical customer inquiries. It is a role where collaboration is important, and you will also have dialogue with technically knowledgeable customers.

Do you like to make things happen? Are you curious about solutions and meticulous? Then you should send in an application!

Qualifications

To succeed in the role, we see that you have:

• Very good knowledge of Swedish and English, both spoken and written.
• Experience with business systems (ERP).
• Good administrative skills and computer literacy.
• Driver's license class B. You are based in Eskilstuna.

Merits

It is extra positive if you have knowledge in languages other than Swedish or English, or experience with:

• Monitor G5.
• Manufacturing industry or technical B2B business.
• International trade, logistics, or export.
• Smaller or entrepreneurial companies.
• Interest in boats or experience with sailing and boating is a plus.

We make selections continuously. Welcome to send in your application!