Vacant job

Company Description

MSX International is a global industry-leading provider of consulting services and Business Process Outsourcing (BPO) to the automotive industry, with over 5,000 employees. In the Nordics, we are proud of our team of more than 110 experts who deliver measurable results with high quality. MSX invests heavily in digitalization to increase our lead as the leading player in supporting the automotive industry during times of change. Thanks to our focus on development and quality, we are growing rapidly and have most car manufacturers as customers.

About the Role

Are you passionate about technology and problem-solving? Are you an analytical person with a strong interest in technology and cars? Then the role of Diagnostic Technician at MSX International is for you.

As a Diagnostic Technician, you provide support to our end customer, RN Nordic's, dealers. The role is part of our expanding Nordic team. We are currently looking for two individuals who will be directly employed by MSX International on a fixed-term contract until the end of the year.

Key Responsibilities:

• Support and coach dealers with advanced diagnostic troubleshooting.
• Provide recommendations for further troubleshooting.
• Communicate directly with the customer's development team.
• Daily follow-up on current cases.
• Report product deviations to the customer.
• Continuous professional development.

Requirements

• Technical experience is required, Level 3 or equivalent.
• Electric vehicle experience is an advantage.
• Good understanding of diagnostic systems and software.
• Solid experience from an authorized brand workshop.
• Good knowledge of IT, electronics, and troubleshooting.
• Engaged and analytical problem solver.
• Communicative and service-oriented.
• Fluent in Swedish and English.

Additional Information

Location and Scope:

The role is based in either Gothenburg or Stockholm, but can also be performed remotely. These are full-time positions, and start dates are to be agreed upon.

We offer a monthly salary in the range of 45,000–50,000 SEK for this position. Salary setting is in accordance with our salary policy and is based on education, competence, qualifications, and experience.

As an employee at MSX, you work in a dynamic and inclusive environment where both employees and customers are in focus. We are passionate about sustainability and strive to make a difference – every day.

As part of our team, we offer you:

• Flexibility – the opportunity to work from home to create balance in everyday life.
• Security – we have collective agreements that provide you with stable conditions.
• Benefits that make a difference – fitness allowance, advance vacation, and paid leave for health check-ups are just a few examples.

About MSX International

With over 5,000 employees in more than 80 countries worldwide, our teams offer industry-leading expertise in:

• Consumer engagement
• Performance for spare parts, accessories, and service
• Actionable insights
• Repair optimization and compliance
• Learning solutions
• Distribution and sales performance

Our proven success means that we today collaborate with almost all car manufacturers on the market.

MSX's Purpose: To give Movers and Makers the opportunity to thrive in a constantly changing world.

MSX's Mission: To leverage our expertise in mobility, the creativity of our global teams, and the power of technology to create tailored, sustainable, and innovative solutions.

MSX's Vision: To be the customer's first choice, recognized for our operational excellence and our commitment to driving change and innovation in the mobility industry.

Does this role sound like the right fit for you? Apply today! As all applications are processed continuously, the position may be filled before the final application date.