Vacant job

We are looking for Support Technicians in Östersund!

We are currently seeking several skilled and engaged support technicians for upcoming assignments in Östersund. The consultant assignment is full-time with a start date as soon as possible.

If you have a genuine interest in technology and a desire to provide support, this is the right role for you!

Interviews and selection are ongoing, so submit your application today!

About the Role

We are looking for technical and engaged support technicians with a genuine interest in IT and technology for a Service Desk in Östersund. As a support technician, you will provide technical support in a pedagogical manner, guiding customers via telephone, email, and other media.

Please note that the work involves shift work and that occasional travel may be required for training.

Who are you?

We are looking for someone with a genuine interest in technology and a willingness to provide support. As a person, you are responsible and driven with a professional demeanor. You enjoy being helpful and are driven to provide customers with an excellent experience. You are passionate about improving and delivering top-class service. Furthermore, we expect you to be able to support and guide customers in a pedagogical way via telephone, email, and other media.

You have upper secondary education, preferably in IT. Experience working in a Service Desk or other IT BackOffice functions is highly meritorious. You are a stable and reliable person with strong communication skills, enabling you to constructively engage in dialogue with customers and colleagues.

Experience with the following programs/systems is considered highly meritorious:

• Windows operating systems
• Exchange
• Active Directory
• Office365
• Apple/Android
• ServiceNow

Security clearance in the form of UC (Uppdragsgivarens kontroll) and an extract from the criminal register is required upon employment.

About the Business

The IT industry is dynamic and constantly changing, which we know well at Poolia Norr. Therefore, we highly value your competence and personal qualities when hiring a consultant. We are specialists in placing the right person in the right place, and we understand the importance of innovative thinking within the IT industry to offer solutions that suit both our consultants and our clients.

Being a consultant suits you if you want to gain broad experience in a short time. We offer you the chance to work at popular workplaces with well-known brands where you can develop your competence.