Are you looking for a new challenge?

Now you have the chance to contribute and continue developing an important societal operation.

The Department of Housing and Income Support is one of eight departments at the Swedish Pensions Agency, with approximately 230 employees distributed across 8 locations from Luleå in the north to Halmstad in the south.

The department is responsible for the administration and management of housing supplements and elderly support, including case handling, decision-making, and contacts with individuals. The assignment also includes ensuring that incorrect payments are not made and preventing benefit fraud.

The Swedish Pensions Agency is undergoing a significant transformation journey where we want to strengthen our employees and our organization to better meet our customers where they are.

We are now looking for a group manager in Karlstad.

Job Description

Together with other group managers, you will have overall responsibility for the operations within the unit and be part of a management team where you contribute to the operational and tactical work. Based on a clear employer role, you have personnel, results, and follow-up responsibility for about 20 employees in Halmstad and lead the operational work. Furthermore, you are responsible for ensuring that the operations are conducted with high quality, service, efficiency, and cost awareness. Most of our meetings are held digitally, but physical meetings also take place, which means that travel is required in the position. You will lead change and clearly communicate the vision, goals, and values to your employees.

As a manager at the Swedish Pensions Agency, you are also responsible for driving an active work environment and health effort and contributing to creating a developing workplace. Furthermore, you are responsible for creating conditions through dialogue that enable employees to take responsibility for their assignments, goals, and professional development. We offer you a workplace with important and interesting tasks that benefit citizens – our work affects everyone!

The leadership at the Swedish Pensions Agency is based on three important areas: motivating, creating conditions, and building trust.

Your Profile

Your leadership is characterized by a trust-based approach. You have the ability to lead through change and thrive in an organization with a strong customer focus and high goals. You actively work to create good employee engagement and develop effective working methods that create value for our customers. Your leadership style contributes to a good and sustainable work environment.

To succeed and thrive in the role of group manager, you are customer-oriented and structured with a focus on the best interests of the entire agency. You are goal- and result-oriented and motivated to develop both employees and processes. As a person, you are attentive, engaging, and self-driven, while also being proactive and seeing what needs to be done. You have high integrity, a good overall perspective, and a notably good communicative ability. You are pedagogical in your communication, adapting your message to the recipient and creating understanding and participation.

Since the position involves working in a management team and collaborating with other departments within the agency, it is important that you have excellent collaborative skills.

We are looking for someone who has:

• A relevant academic degree as assessed by the employer
• Documented managerial experience from the public sector
• Experience leading a process-driven operation with large case flows
• Excellent ability to express yourself in Swedish, both orally and in writing

Meritorious:

• Current experience and knowledge of the housing supplement benefit

We place great emphasis on your personal qualities and leadership abilities in the selection process.

We offer

A government assignment that is truly important! A workplace where we care about our employees having a good balance between work and leisure. We offer flexible working hours and the opportunity to work partially from home. As a government employee, you also have good employment conditions and a benefits package with wellness, paid leave days, and good vacation and pension conditions.

You can read more about our benefits and what it is like to work with us here (https://www.pensionsmyndigheten.se/om-pensionsmyndigheten/jobba-hos-oss/jobba-pa-pensionsmyndigheten).

Good to know

The employment is permanent full-time with a start date according to agreement. The place of employment is Halmstad. We apply a six-month probationary period.

The employment may be placed in a security class.

Your application

We work competency-based throughout the process and are committed to an inclusive, fair, objective, and candidate-friendly process. Therefore, we ask you to answer a number of selection questions instead of requesting a personal letter.

Psychological testing may be relevant in the recruitment process.

We strive for a balanced gender distribution and see diversity as a strength, welcoming applicants from different backgrounds.

If you have protected personal information, please contact the recruiting manager who will assist you with your application.

In preparation for the recruitment work, we have made decisions regarding advertising channels and marketing. Therefore, we kindly ask for no further contact with media/ad sales, recruitment sites, or similar.

The Swedish Pensions Agency is responsible for public pensions and provides information about the entire pension system. Each year, we pay out approximately 380 billion SEK to 2.3 million pensioners, conduct about 900,000 fund switches, and send out 7.8 million orange envelopes. We have about 1,600 employees at eight locations, from Luleå in the north to Halmstad in the south.