Vacant job

About the Job

This is a full-time summer job lasting until August 31. You will be employed by Bravura and work as a consultant at Telia.

This is a summer job, which means limited opportunity for time off.

🚀 About the Company

Telia Company is a leading IT and telecommunications company that helps both individuals and businesses communicate smoothly, efficiently, and sustainably. With a strong presence in seven countries and around 21,000 employees – of which about 4,700 are in Sweden – Telia offers connectivity in some of the world's best networks.

Sweden has a top-class broadband infrastructure, and right now Telia is modernizing the mobile network with improved 4G and expansion of 5G. By driving digitalization and investing in future technologies, Telia contributes to a more connected and sustainable society.

Digitalization creates new opportunities to communicate and share information – regardless of time and place. Telia provides the digital foundation that enables businesses, communities, and people to meet and grow.

Welcome to Telia – for better networks and better experiences!

💼 Responsibilities

In this role, you will be responsible for managing and registering customer orders in several different systems. You will work with a wide range of consumer orders and ensure that all information is recorded correctly. An important part of the job is to handle misregistrations and deviations where you will make assessments, investigate underlying causes to some extent, and drive the cases to resolution.

The role involves very little or no direct customer contact, which means that the tasks are primarily administrative in nature. Each case requires you to delve into the details, analyze what needs to be done, and take responsibility for finding the right solution.

At the start of your employment, you will receive an introduction and training to help you feel confident in your new role.

• Administer orders, misregistrations, and deviations

• Collaboration with colleagues

🔍 Education, Experience, and Personal Qualities

• Completed high school education

• You speak and write fluently in Swedish and English

• Experience in administration/customer service is an advantage

In the role of administrator, it is important that you are engaged and strive to deliver high quality. You have good analytical skills and are meticulous in your work approach. The role requires you to be self-driven, take initiatives, and have the ability to adapt to changing situations and tasks.

You will work in a team where collaboration and mutual support are central, and therefore we see that you are a team player who enjoys collaborating and contributing to the group's common goals.

Other Information

Start: May 4 with assignment until August 31 Location: Sundsvall Salary: According to agreement

In this recruitment process, we will conduct a background check.

We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with ongoing selection, which means we will remove the ad when enough candidates have applied. If you are shortlisted for the position, we will contact you for a first phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.

If you have questions, please feel free to reach out!

📧 [email protected]

📞 010-171 47 10

We recommend that you submit your application promptly as we are conducting ongoing selection.

Welcome with your application!

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