Vacant job

Are you service-oriented, solution-focused, and enjoy a role where you help people every day? We are now looking for a Norwegian-speaking customer service representative who wants to be part of an engaged team where customer experience is the focus. Here, you will work in a social, supportive, and developing environment where you can grow both in your role and alongside colleagues.

What do we offer?

Here you will have the opportunity to work in a modern customer service function where you can use your language skills and help customers in their daily lives. You will be an important part of a team that values quality, collaboration, and a positive work climate.

We offer, among other things:
• A varied and developing role in a highly engaged team.
• The opportunity to work with email, phone, and chat depending on needs.
• Secure employment conditions with collective agreements.
• Support from an engaged consultant manager who will follow you throughout the assignment.
• A workplace where you can take responsibility, contribute ideas, and shape the customer experience.

Who are we looking for?

We are looking for someone who speaks fluent Norwegian and enjoys a role where you meet customers daily. You have a professional and solution-oriented approach and like to work in a team while taking personal responsibility.

Requirements and qualifications:

• Fluent Norwegian in speech and writing.
• Good communication skills and a service-oriented work approach.
• Experience working with computers and various systems.
• Experience in customer service, administration, or similar tasks.

Meritorious:

• Experience from customer support in e-commerce, telecommunications, tech, or retail.
• Additional Nordic languages besides Norwegian.

We believe you are positive, flexible, and have an easy time building trust in customer dialogues. You have a solution-oriented mindset and thrive in a fast-paced environment when needed. You contribute to a good atmosphere in the team and see opportunities rather than obstacles.

What does the role entail?

As a customer service representative, you will help Norwegian customers via phone, email, and chat. You will find solutions, answer questions, handle orders, provide product information, and guide customers further when needed. No day is the same, and you will have the opportunity to grow in the role while creating good customer experiences.

Examples of tasks include:

• Receiving and answering questions via phone, email, and chat.
• Providing product information and support with orders and delivery issues.
• Handling complaints and troubleshooting.
• Administrative tasks related to customer cases.
• Collaborating with colleagues and other departments to ensure the right solution.

• Contributing to a positive customer experience through professional interaction.

The assignment is a consultancy position with a start date to be agreed upon. The recruitment process may include background checks. Please apply as soon as possible as the position may be filled continuously.

About 2Complete

Security and trust are the goals of 2Complete's recruitment process. This is achieved through close and personal collaboration with the clients who have chosen us as their recruitment partner. Our passion for getting people into work and placing the right person in the right context in the labor market drives us forward.
2Complete Group and all its subsidiaries are authorized members of the Competence Companies, Almega, and the Swedish Business Association and have been since 2011.
2Complete Group is a Gasell winner 2022, an award given to Sweden's fastest-growing companies.