Summer Job as Customer Service Representative at Anticimex

Are you a service-oriented person who enjoys customer contact and administration? Do you want to work in an exciting role where you handle both phone and email inquiries in a dynamic work environment? Then this summer job at Anticimex might be right for you!

ABOUT THE POSITION

As a customer service representative at Anticimex in Uddevalla, you will handle incoming inquiries from business customers regarding pest control. You will work with phone calls, emails, and managing cases in digital portals.

An important part of the role is to ensure high service quality by providing advice and booking technicians as needed. You will be part of an engaged team that works closely together to provide customers with the best possible experience. During the summer, it is especially important that everyone is present, and the position therefore requires 100% on-site work in Uddevalla.

RESPONSIBILITIES

• Handle incoming phone calls from business customers regarding pest control
• Respond to and manage incoming email inquiries from business customers
• Work in three different portals where cases are registered and managed
• Call private individuals as needed for advice and booking of technicians
• Handle administrative tasks such as scheduling follow-up visits

WE ARE LOOKING FOR YOU WHO

• Is studying a post-secondary education with at least 2 years left
• Has previous experience in service roles
• Has good administrative skills
• Is fluent in Swedish & English
• Has a B driver's license and access to a car when needed

It is an advantage if you have:

• Previous experience in customer service

To succeed in this role, you have the following personal qualities:

• Stress tolerant
• Organized
• Responsible
• Service-minded

Our Recruitment Process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply rolling selection and will remove the ad when enough candidates have reached the final stage of the recruitment process. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.

INFORMATION ABOUT THE COMPANY

Read more about the company here!