Vacant job

Elis is now looking for a service leader who will play a central role for the distribution and service team in Eskilstuna as well as depots in Örebro and Västerås. Elis provides rental and laundry solutions for carpets to municipal and corporate customers. In this role, you will be responsible for 10 service personnel and act as the hub for the group you lead. You will be responsible for the service group's goal fulfillment and ensuring that the business continues to develop and become even stronger. The role also includes acting as a backup service person and delivering carpets to Elis customers.

Main Responsibilities and Tasks:

• Create and maintain good customer relationships in the service group's area

• Plan and schedule the daily operations for the service group

• Be responsible for the introduction and training of new employees as well as coaching and developing existing staff

• Develop and optimize the service group's routes

• Be responsible for deviation and complaint handling

Furthermore, you will work broadly as a service leader to ensure that the service personnel have the best conditions to succeed in their roles, which in turn leads to very satisfied customers.

Employment Type: Permanent full-time employment, with a standard six-month probationary period.

Working Hours: Monday - Friday, 06:00 - 15:00.

Start Date: Immediately

Workplace Address: Starting from Elis in Eskilstuna (Filargatan 3), you will also be responsible for Elis depots in Örebro and Västerås where you need to be some days a week.

Elis is a leader in textile services both in Sweden and Europe. They create added value for customers by managing workwear, bed and bath linens, hygiene equipment, and floor care. To free up time and money for customers, their products and services are offered in economically advantageous rental concepts. Elis is a publicly traded French company. In Sweden, they have 1,600 employees and a turnover of 2.1 billion SEK. The head office is located in Malmö, and they have 25 facilities spread across the country.

As a leading company in circular services at work, they offer textiles as a service. With Elis, you as a customer ensure optimal hygiene, safety, and care - while also becoming part of the circular transition. Their textile and hygiene solutions help their customers focus on what is most important, their core business, while also reducing their climate impact. The way forward goes in circles. Elis drives the industry's most ambitious sustainability commitments through their high-set goals for textiles, people, and climate.

• Experience as a service leader or similar leadership role

• Good computer skills

• Driving license B

• Fluent in Swedish, both spoken and written

• Previous experience as a driver

• Previous experience in the distribution industry

• Previous experience in service work

As a service leader, it is important that you have very good leadership qualities to engage your employees in the service group so that you work together in a results-oriented and goal-driven manner for the best of the business. The role requires you to be communicative and skilled at engaging with people as you have many contact points where you need to build relationships and trust, both internally and externally. To succeed in the role, you should be self-driven and we see that you are structured and solution-oriented as you will have "many balls in the air". Last but not least, you should be loyal and a good role model in the workplace.

Other personal qualities will also be taken into account.

Salary: According to collective agreement, Elis is affiliated with IF Metall

Marketpeople has a fair and simple recruitment process where you apply for a job on our website. When applying, you will conduct an AI interview with Hubert, which is the first step in the recruitment process. The next step is a legal background check that is conducted digitally with the help of Fortcheck. After this, reference checks will be conducted digitally with the help of Refensa. After this, Glas In will take over the process.

Apply now, the position may be filled before the application deadline.