Vacant job

Do you want to work with modern technology that makes a difference in society? We are looking for driven ServiceNow developers who want to help create stable and effective IT solutions to support our important mission.

Together, we get Sweden to work. Do you want to be one of us?

Unit's Mission

Within the unit's area of responsibility, there are products and building blocks related to capabilities within HR, IT process support, and monitoring job seekers.

The unit is responsible for the generic foundation and platform for the Swedish Public Employment Service's IT process support (ServiceNow) and robotic processes via RPA (UiPath). The IT process support platform includes, among other things, the agency's IT Service Management, HRSD module in ServiceNow, self-service portal, incident management, and handling of job seekers' activity reports.

Job Description

As a ServiceNow developer, you will work both independently and with your colleagues in our agile ServiceNow teams. The work takes place in an advanced technical environment with many system integrations in a modern IT landscape.

The following tasks will be part of your daily work:

• In this role, you will work with requirements gathering, configuration, development, and testing of solutions on the ServiceNow platform. You will closely collaborate with your team to discuss ideas, provide support, and develop smart solutions. An important part of the job is to ensure that development follows our design principles and guidelines, as well as maintaining close communication with users and other stakeholders, primarily our development teams. You enjoy solving complex and exciting challenges and have a curious approach where you continuously explore new technology.

We are looking for someone who is engaged, structured, and attentive. You have an agile and solution-oriented working style, are meticulous, and take great responsibility for your deliveries. You have a clear drive to get things done, are flexible, and can adapt to changes. Furthermore, you have a strong desire to develop and are eager to learn new things.

Our Offer

The position is a permanent full-time employment that may start with a six-month probationary period. The place of employment is Solna, Härnösand, or Östersund.

We offer you the opportunity to work in a workplace where we value the balance between work and private life. You will have access to a generous vacation agreement, flexible working hours, and the possibility to work remotely up to 49 percent on an annual basis. We also include wellness during working hours and a favorable wellness allowance.

As an employee of the Swedish Public Employment Service, you also have access to professional development and career opportunities within the agency. Through our work, we contribute to an inclusive and sustainable society, where you have the opportunity to make a real difference for individuals and for society at large.

Basic Requirements for the Position

• Post-secondary education or work experience that the employer deems relevant, as well as documented training in the ServiceNow platform, preferably certifications
• At least 3 years of current experience and deep knowledge from development and configuration of the ServiceNow platform such as Workflow Studio (Playbooks, Flow Designer, Decision Table), Business Rules, Scripts, and tables
• Fluent in Swedish or English, both spoken and written

Other Qualifications for the Position

• Experience in agile development and working in teams
• Experience and knowledge in ITSM (ITIL), HRSD, and Customer Service Management
• Experience with the SAFe framework
• Experience and good knowledge in web development with JavaScript, HTML, and CSS, as well as integrations and information management between different system supports

The government value base guides us in our daily work. As an employee with us, you are expected to work fairly, impartially, and with high integrity, and contribute to maintaining and strengthening trust in our agency.

Application

Does this sound like a position for you? Welcome with your application by 2/2 2026.

Attach your CV specifying years, months, and job responsibilities for each employment, as well as certificates that support the requirements for education and/or work experience in your application. It is important that you answer the selection questions in detail and truthfully, so we can get a clear picture of your experience. If the requested information is not provided, you risk being excluded from the selection.

During the recruitment process, selection tests may occur. We will keep you informed throughout the recruitment process.

If you have protected personal information, please contact the recruitment partner in the ad for assistance in submitting your application.

We actively work to be an agency free from discrimination. It is important to us that all skills are utilized, and we welcome all applicants. We view positively if you have knowledge of any of our national minority languages.

Welcome to the job that gets Sweden to work! Here you work on the government's mission for a labor market that helps people move forward. We unlock opportunities for job seekers to find employment and for employers to find their next employee. To achieve our goal, we need to collaborate, both within the agency and with various external actors across the country. Together, we drive change, develop new working methods, and create solutions that enable Sweden to continue moving forward.