Vacant job

Do you have an interest in technology and a passion for excellent service? Then this is a fantastic opportunity for you to jump on board for a successful journey. Apply today as selection is ongoing!

ABOUT THE POSITION

We are now looking for a field technician for NIO where you will step into an independent role focused on ensuring operational reliability at sites around the Stockholm area. The work is varied; one moment you will be engaged in proactive maintenance, which includes regular inspections and keeping the site clear of snow, ice, and leaves. The next moment you will handle emergency troubleshooting. When alarms come in, you will act quickly and independently to locate and resolve faults at the station, whether the problem lies in connections, hardware, or software. Additionally, during the winter's challenges, you will also assist our customers on-site with practical solutions, such as performing battery replacements.

The assignment is initially for 3 months.

You are offered

As a consultant for Academic Work, we offer great opportunities for you to grow professionally, build your network, and create valuable contacts for the future. Read more about our consultant offering.

JOB RESPONSIBILITIES

Responsibilities

It is your responsibility to ensure that battery replacements are carried out smoothly and that customers receive a first-class service experience. Our sites are open every day of the week from 7 AM to 10 PM, where you and your colleagues take turns being responsible for the site.

• Assist users with battery replacements if problems arise.
• Daily inspection and maintenance of equipment
• Troubleshooting issues such as battery replacements
• Keep records of maintenance and operational data

WE ARE LOOKING FOR YOU WHO

• Have experience in a similar role within field service or technical support.
• Are studying at a post-secondary level or have another main occupation of at least 50%.
• Have good technical understanding and the ability to quickly familiarize yourself with new systems.
• Possess advanced problem-solving skills and analytical thinking.
• Have a valid driver's license (B).

To succeed in this role, you have the following personal qualities:

• Self-driven
• Problem-solver
• Motivated

Our recruitment process

This recruitment process is handled by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply ongoing selection and will remove the ad when enough candidates have reached the final stages of the recruitment process. A CV is required upon application. We do not use a cover letter as a selection method, so it does not need to be attached. As a candidate, you bear the main responsibility for ensuring that your application is complete when submitted. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.

For our part-time positions, you as an applicant need to have another main occupation of at least 50%. Examples of this include studies, other employment, self-employment, parental leave, or similar.

INFORMATION ABOUT THE COMPANY

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