Vacant job

We at TP Nordic are looking for Swedish-speaking stars to join our team in Stockholm!

You will work in a team handling customer service for a well-known tech company in the finance industry.

If you thrive in a service-oriented role, have a good sense of customer interaction, and enjoy solving problems, we would love to get in touch with you!

Start date: August 18, 2025

What we offer you:

• Good development opportunities within the company
• Team activities, competitions, and other fun
• A safe and enjoyable workplace with fantastic colleagues and a positive atmosphere!
• Wellness allowance, Edenred card, and other benefits
• Salary according to collective agreement
• Paid training upon start

About the position:

The position is full-time and involves handling incoming calls from customers. You will analyze their problems and solve them quickly, engagingly, and pedagogically. Previous experience with various types of software and the ability to handle multiple tasks simultaneously is an advantage. The role allows you to develop your skills in problem-solving, clear communication, goal-oriented work, and collaboration. Experiences that are valuable for the future! You will work from our office in Solna, Stockholm.

Working hours:

Monday–Friday: 08:00–20:00

Saturday-Sunday 10:00-17:00

We are looking for someone who:

• Has completed high school with a full diploma

• Takes customer service seriously and enjoys interacting with people over the phone

• Has good IT skills

• Speaks and writes fluent Swedish and English

You remain calm even in stressful situations, are mature, and genuinely interested in helping others. Your empathetic ability allows you to understand others' situations. We strive to exceed our customers' expectations, and we hope you are passionate about that little extra. You appreciate an energetic work environment and see problems as exciting challenges.

Important to know

All candidates undergo mandatory background checks, and a high school diploma is a requirement. You will also undergo various tests during the recruitment process. We apply continuous selection – so the position may be filled before the application period has ended.

Once you have submitted your application, you will receive a link to a digital interview via our chatbot Hubert. The interview takes about 10–15 minutes. We would appreciate it if you could respond within 48 hours to ensure the process goes as smoothly as possible. You can read this article with tips for the interview: https://my.hubert.ai/advice-before-hubert-interview/en (https://my.hubert.ai/advice-before-hubert-interview/en)

The purpose of the Hubert interview is to give all candidates the same chance to present themselves – regardless of gender, age, or background.

Warning for fraud: Our recruiters will only contact you via email addresses ending in @teleperformance.com. If you are contacted from other addresses or personal accounts – please reach out to us at: [email protected] (mailto:[email protected])