Vacant job

Verbal is a personal and growing company with a clear vision: to be a fair mobile operator. We are a smaller, independent operator in Telenor's network and have been around since 2007. In recent years, we have grown significantly – and now we are looking for you to join us on our journey forward! 

With us, you will be part of a growth journey where customer focus and joy at work go hand in hand. We are equally proud of our fantastic customer reviews as we are of being a Great Place to Work.

Market-leading service Unbeatable prices A workplace where people thrive, develop, and have fun

As a Customer Service Representative, you are a key person in every customer's experience. You assist both private and business customers via phone, chat, and email – with the goal of delivering world-class service every time. You will work at our headquarters in Nacka, just 5 minutes from Slussen.

You will:

• Provide top-notch advice and support
• Work independently but be part of a close-knit and helpful team
• Be involved in improving our work methods – we love new ideas and initiatives
• Have the opportunity to influence both your role and the team's development moving forward

Service-oriented - You are solution-oriented and always want to give that little extra

Communicative - You express yourself clearly and professionally, both verbally and in writing

Fearless & curious - You take initiative, dare to experiment, and learn from mistakes.

Flexible - You thrive in change and a fast-paced environment

Empathetic - You understand the customer's perspective and do everything you can to help

Goal-oriented - You are driven to achieve both personal and shared goals

Positive & social – You enjoy being around people and spread positive energy around you

If you have previous experience in the telecom industry, it is a significant advantage!

 Qualifications

• At least 1 year of experience in customer service
• Experience in sales
• Fluent in Swedish – both spoken and written
• Good computer skills

 What we offer

• Fixed salary + commission
• Wellness allowance
• Certified Great Place To Work
• Thorough introduction and a team that helps you succeed
• A culture where community, development, and joy at work are at the center

Join us on the journey!

Do you want to be part of a company where you can be yourself, grow in your role – and have a lot of fun along the way? Then Verbal is the right place for you!

Apply now – we look forward to hearing from you!