Vacant job

Experience the feeling of a game-changing career!

Are you looking for a new challenge? Concentrix is a global company specializing in technology and service that supports the brands of the future in over 70 countries. We work with well-known companies - the ones you use every day - by enhancing their operations with new, innovative technology and solutions.

If you want to grow in your professional role and be inspired, we encourage you to apply for the position of customer service representative for Allente from our office in Kalmar. You will be part of a community of employees supporting well-known brands in areas such as tech, travel, fashion, and health.

Career and personal development

We will ensure that you receive the right training, state-of-the-art equipment, and continuous support to help you succeed in your new role. At Concentrix, there are excellent career opportunities; about 80% of our leaders and managers have been promoted internally! Additionally, we offer access to career development programs completely free of charge to help you achieve your career goals.

This is included in the position

As a customer service representative in our team, you will:

• Support customers over the phone through incoming calls regarding payments, invoices, or technical support.
• Handle both Swedish-speaking and Norwegian-speaking customers.
• Conduct basic troubleshooting in areas such as TV and broadband.
• Work with upselling in every call by tailoring customized solutions based on each customer's needs.

Your qualifications

Concentrix and you are a good match if you:

• Have passing grades in Swedish A/1 and English A/5
• Have a sense of good customer service and a willingness to learn and develop
• Are curious about upselling and have an interest in sales to find the best solutions for the customer
• Can work from our office in Kalmar, Borgmästaregatan 5
• Can work full-time

What we offer you

• We offer permanent employment at 100%, with a 6-month probation period or hourly employment
• The opportunity to gain experience and knowledge in customer service
• We have a collective agreement with Unionen, which is a given for us so that you can feel secure in your employment
• Team activities both at and outside of work to make the job more enjoyable
• The opportunity to earn unlimited sales bonuses
• Wellness allowance of 3500 SEK per year
• Continuous coaching to support you in your role
• Good career development opportunities and the chance to participate in our internal career program

Additional information:

Start: 2025-05-12 & 2025-05-26

Employment type: Full-time permanent. We apply a 6-month probation period.

Working hours: Varied during opening hours Mon-Fri 08:00-19:00 and Sat-Sun 10:00-19:00

The position is on-site from the office in Kalmar.

Experience the best version of you!

We want to hear from you if this feels like the right step for you in your career. Apply today and become a part of us at Concentrix.

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.