Vacant job

Do you have experience in service and want to further develop in the field at one of the Nordic region's leading IT companies? Are you also motivated by having broad contact areas and providing first-class service? We offer you an exciting assignment with good opportunities for internal development.

About the position

This is a full-time consulting assignment until autumn 2025. You will be employed by Bravura and work as a consultant at the company. There are good opportunities for extending the assignment.

About the company

The company is part of a larger group that is market-leading in the Nordic region and the Baltics in IT infrastructure. This position is located in nice premises in Växjö, where you will work in an engaged team that is passionate about providing good service. The culture is characterized by the company's values, a culture where forward-thinking, humor, camaraderie, and a certain degree of craziness are completely natural.

Job responsibilities

In the role of customer service agent, you will be responsible for receiving, handling, and administering incoming cases via phone and email. Your task is to find the right solution for the customer and provide first-class service. The questions you handle vary in scope and difficulty, and you are responsible for ensuring that your cases are resolved and that the customer is informed throughout the process. Initially, you will be offered an introduction to create an understanding of the company's working methods and systems. You will be part of a team where you work together to create satisfied customers and an efficient working method.

Education, experience, and personal qualities

• Completed high school education
• Previous work experience in service and customer contact
• You speak and write fluently in Swedish and English

To thrive in the role, you are calm, attentive, and accommodating in your approach. You have the interest, willingness, and ability to help others, and you strive to deliver solutions. That said, you also have a developed problem-solving ability combined with a solution-focused attitude. Furthermore, you thrive in a fast-paced work environment and can quickly change your perspective and approach.

Additional information

Start: Immediately Location: Växjö Salary: According to agreement. Questions about Bravura's recruitment process? You can find answers to the most common questions here (https://www.bravura.se/karriar/fragor-svar/). Curious about how our recruitment process is structured? You can find more information here (https://www.bravura.se/karriar/). If you have questions about the position or your registration, you are welcome to contact our candidate support via email, info@bravura.se or phone 010-171 47 10, and we will assist you. Please specify which position it concerns. We recommend that you submit your application promptly as we are conducting ongoing selections.

Welcome with your application!