Vacant job

Every year, the Swedish Social Insurance Agency (Försäkringskassan) makes about 20 million decisions that affect people's lives and society as a whole. We disburse approximately 250 billion SEK each year. It is everyone's tax money that we manage. It is a great responsibility. Therefore, we delve into each case, follow laws and regulations, inform and guide, care, and show compassion. This is a job for those who want to take responsibility. Welcome to Försäkringskassan.

Do you want to make a difference for people in a role where you can combine qualified investigative work with service and interaction? Then we may have the right challenge for you! We are currently seeking several insurance investigators for sickness benefits based in Malmö. You will be part of a team responsible for delivering the right decisions on time.

Investigations, analyses, and customer contact

As an insurance investigator, you are a state employee tasked with investigating to ensure that the right person receives the right compensation at the right time. In your work, you assess whether the person is entitled to sickness benefits by conducting qualified investigations and analyses of documentation, primarily medical statements. You then present proposals for decisions that are made by specially appointed decision-makers. You are responsible for contacts and cooperation with others that the individual may need support from, such as healthcare and the Employment Service. You primarily have contact with individuals via telephone. If applicable, you also investigate the individual's ability to participate in rehabilitative and coordinated efforts. As an insurance investigator, you handle confidential information, which requires a higher standard of proper handling. Therefore, it is important that you have a high awareness of security if you are to work with us.

This is a job for those who want to take responsibility.

We are looking for someone who

• has a university degree or experiences and qualifications that can be deemed equivalent
• is confident and trustworthy, even in stressful situations
• collaborates effectively with others to achieve common goals
• acts on their own initiative and takes responsibility for achieving good results
• has a systematic and meticulous working method
• can understand and analyze complex issues
• has good communication skills, both orally and in writing
• is proficient in using a computer as a working tool.

It is an advantage if you

• have worked with investigations and made decisions that have affected individuals
• have good knowledge of how to professionally meet people in different life situations.

We place great importance on your personal qualities.

Other

A number of positions, permanent, full-time, with start date by agreement. A probationary period may be applicable. In accordance with Försäkringskassan's security guidelines, background checks will be conducted in this recruitment. Psychological tests may be used as part of the selection process. Locations: Malmö.

Do you want to know more about Försäkringskassan as an employer? Visit fk.se/jobbahososs (https://fk.se/jobbahososs)

Contact persons

Manager: Dajra Basic, 010-118 69 65 or John Gaudiello, 010-112 15 24 (for questions about the position). HR specialist: Emma Månsson, emma.mansson@forsakringskassan.se, 010-111 34 24 (for questions about the recruitment process). ST: Kaisa Welander, 010 112 38 29, Saco-S: Karolina Svebeus, 010- 111 52 49, Seko: Eliza Grundström, 010 115 34 02.

Application

Welcome with your application by April 27, 2025. Please upload your diplomas, grades, and certificates with your application.

If you have protected personal information or no access to Bank ID, please contact the HR specialist named in the advertisement by phone for assistance in submitting your application.

In everything we do, we will act based on the principle of the equal value of all people, legal certainty, and providing good service to citizens.