Vacant job

About Us

Carotte is one of Sweden's fastest-growing corporate groups in Facility Services, focusing on meetings & experiences. With innovative catering, restaurants, events, staffing, office services & cleaning, we create attractive workplaces and events. Carotte has clients all over Sweden and local offices in Stockholm, Gothenburg & Jönköping.

Carotte Housekeeping is today one of the fastest-growing companies within the group. For us, Housekeeping is about office cleaning with that little extra. We deliver quality cleaning with a strong focus on good office hygiene. We currently work with a large number of clients who demand this type of service while we see a significant need in the market for a high-quality cleaning company. Our vision is to raise the quality within the industry and deliver first-class Housekeeping to corporate clients.

About the Position

As a Housekeeping Manager, you are the link between the staff and the clients. In your daily work, you schedule and plan staffing and take the lead in finding personnel for vacancies. A large part of the job consists of following up with the staff and checking in with clients on-site at their offices. Together, you review the collaboration and assess future needs. Growth, quality, satisfaction, and service are the guiding principles that characterize this position and are included in every dialogue.

The position involves some administrative work, but the focus will always be on the clients and the staff. Unexpected events occur, and in the role of Housekeeping Manager, it is about acting quickly and finding opportunities instead of problems.

The position is full-time with an immediate start. You will work from Carotte's headquarters in Gärdet, but much of the work will be at clients around the city. Working hours are varied according to needs, and early mornings, evenings, and weekends may occur. You will plan your time together with the operations manager. Work in operations may occur.

Responsibilities

• Recruitment, training, and follow-up of Housekeepers
• Contact with clients, startup, follow-up, upselling, and quality control
• Responsible for staffing, scheduling, and absence and substitute management
• Participate in developing the work forward for a more sustainable, enjoyable, and profitable business
• Reporting to the Operations Manager

Your Profile

We are looking for someone who is passionate about customer service and has a positive attitude that makes no obstacle too big to overcome. Your high energy and drive inspire your colleagues, and your enthusiasm allows you to handle a dynamic and demanding work environment. You are passionate about your work and show a strong commitment to both your tasks and your colleagues. Your positive mood and friendly attitude contribute to a pleasant work environment.

As a Housekeeping Manager, much of your work involves ensuring that the right personnel are in the right place and always have the conditions to provide a high standard. Delivering on time and leaving nothing to chance is what you do best. In addition, you are skilled at understanding and solving problems that may arise in daily work, and your ability to quickly find solutions ensures that operations run smoothly.

We highly value collaboration and team spirit, and you always step up to help colleagues when needed and do not hesitate to ask for help when necessary.

We are looking for someone who

• Has worked in the industry for several years and is ready for the next step
• Is a clear leader and can lead themselves and others towards common goals
• Is business-oriented, service-minded, and innovative
• Has experience in administrative work (preferable)
• Is experienced in meeting clients and staff in a businesslike and responsible manner
• Is fluent in both spoken and written Swedish and English
• Has a driver's license

Additional Information

Carotte Staff is the recruitment and staffing company within Carotte Group that helps our clients with everything from key positions and other full-time roles to short part-time assignments. We tailor assignments to our clients' needs and are driven by understanding each client's specific needs in depth. Carotte Staff specializes in roles within the service industry and tourism.

Welcome with your application!

This recruitment is conducted in collaboration with Carotte Staff. If you have questions, please contact the responsible recruiter at katarzyna@carotte.se. Applications are processed continuously, so submit your application today. We do not accept applications via email.

Keywords: Operations Manager, cleaning manager, team leader, cleaning, cleaning industry, housekeeping, housekeeping manager