Front Office Manager at Radisson Blu Hotel, Malmö

Radisson Royal Hotel AB

Skåne län, Malmö

Previous experience is desired

~28 900 kr / per month ->
Fixed monthly, weekly, or hourly salary

Published 2025-04-04 Permanent employment Full time

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27 days left
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The Radisson Blu Hotel in Malmö is conveniently located 5 minutes’ walk from the city center. Every room in our Malmö hotel measures 43 square meters minimum, giving our guests the space to re-energize and make themselves at home. Our 229 comfortable, modern rooms are twice the size of an average standard hotel room.

Guests don't have to leave the hotel to enjoy an exceptional culinary experience. They can savor Swedish and international favorites in front of a roaring hearth in our restaurant Thott’s, which is nestled in one of Malmö’s oldest half-timbered houses. After dinner, they can let the evening unfold in style at our chic Lobby Bar.

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

We are now looking for a Front Office Manager to join our dynamic team here at Radisson Blu Hotel, Malmö!

We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!

The Front Office Manager Role
Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.

Our Front Office Manager love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between.
You will manage our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest level.
You will exude patience, empathy and have the personality to host the show, whilst managing budgets and inventory.
Work proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution.
You will be expected to occasionally and in low season to step in to operations.
As an integral part of the management team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.

As Front Office Manager, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualities We Are Looking For In Our Front Office Manager

Proven experience in front office with strong problem-solving capabilities.
Flexibility and a positive, Yes I Can! Attitude.
You are a natural and hands-on leader and have a passion for developing your team.
An eye for detail.
Passionate about creating extraordinary service.
Ability to work as part of a team to ensure guest satisfaction.
Strong verbal communication skills.
Fluency in English is required and proficiency in a Scandinavian language is beneficial.

What We Offer Our Front Office Manager
We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

Becoming a part of the #3 Best Employer in the Travel & Leisure industry globally, ranked by Forbes in 2023.
Special rates for our team members, and friends and families while travelling and staying in our hotels.
We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy.
Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all.
A workplace covered by collective agreement.
Special prices for employees at our own restaurants.
An international workplace with colleagues and guests from all over the world.

Ready to say, 'Yes I Can!'? Join us in making every moment matter at Radisson Blu Hotel, Malmö!

We are looking forward to getting to know you!