Vacant job

At the Social Administration Center, we work every day to improve the daily lives of residents in central Gothenburg. Our assignments in the social field are many and range from authority exercise to promotional and preventive measures. We work locally but also have operations that target the entire city to meet the needs of our residents. We want to create an equitable and effective social service with a focus on early interventions for a more equal city.

If you are looking for purpose and meaning in your journey and want to work in central Gothenburg - join us!

JOB RESPONSIBILITIES

Do you want a varied and developing job where you meet new people every day? We are now looking for a colleague to join us at the Reception Unit for a permanent position.

The Reception Unit in the Social Assistance Center is located at Skånegatan 9A. The unit has 16 employees and three senior social workers.

As a social worker in the Reception Unit, your job responsibilities will include:

• Providing information and advice to applicants regarding social assistance.
• Conducting preliminary assessments and investigating eligibility for individuals applying for social assistance.
• Carrying out basic investigations for all new visits.
• Receiving and handling external transfers/cases from other social administrations.
• Processing emergency cases for inactive individuals via phone or in-person visits.
• Collaborating and cooperating with both internal and external actors.

The Reception Unit offers you a solid introduction, support from engaged colleagues, and the opportunity to shape your own work. It is an exciting and challenging job. As support in your work, you will have access to method guidance and external process guidance.

If you ask us, the best part of working in the Reception Unit is that employees get to work in a rapidly changing environment where they develop tremendously, both professionally and as individuals. As an employee with us, you will become very knowledgeable, not only in social work but also about how society and its individuals function, and you will also become very strong in your legal knowledge. If you want to be part of a team where you help and learn from each other in a flexible environment, then you belong with us!

QUALIFICATIONS

We are looking for someone with a degree in social work or other education that the employer assesses as equivalent. You should also have previous experience in authority exercise. Experience in the area of social assistance/reception work is an advantage.

Since the job involves a lot of authority documentation and contact with clients and partners, you need to master the Swedish language in both speech and writing.

We view it positively if you are familiar with the current documentation and processing requirements that govern social services work and have experience/knowledge of the documentation tool Treserva.

You enjoy when things happen and have a positive view of people. For you, it is also natural to contribute to the unit's method and operational development. To thrive in the role of social worker with us, it is important that you are a secure and stable person, work effectively under stress, can balance different demands, and remain calm in difficult situations. You distinguish between the matter and the person and can make well-founded decisions under time pressure. Furthermore, you are structured and able to follow routines and guidelines.

You have the interest, will, and ability to help others, and you strive to present solutions. You are keen to find out what expectations exist among clients and other stakeholders and follow up to ensure these are met. You are balanced, positive, and observant in your customer interactions.

You also show respect and consideration for those you meet in your professional role. You start from everyone's equal value and create a good atmosphere in meetings. You have an open and positive attitude as you base your actions on the needs of the user/client.

You easily adapt your working methods based on changed circumstances and new information. You can quickly change your perspective and approach and see opportunities in changes.

We hope we have sparked your interest. Warm welcome with your application!

OTHER

The City of Gothenburg is one of Sweden's largest employers. Our mission is to create a good everyday life for the residents, visitors, and businesses of Gothenburg. As an employee of the city, you have a secure employment with many career paths where you have the opportunity for interesting and meaningful tasks.

The City of Gothenburg actively works to promote equal rights and opportunities and to combat discrimination.

As we have already made decisions regarding the recruitment channels we wish to use for this recruitment, we kindly but firmly ask not to be contacted for further offers of competence mediation, advertising, and recruitment assistance.