Vacant job

Sprio is looking for someone who wants to develop within customer service and is driven by delivering excellent service. You will work for an award-winning international company where you will assist incoming customers with questions about apps, smartphones, computers, and tablets. Do you also have experience with iOS and/or MacOS or similar? Then keep reading!

The position is based in Solna and the employment begins with a fully paid training where you will learn everything you need to know to feel completely confident when you start answering customer inquiries. This company offers great development opportunities and further education, so we hope you enjoy learning and growing. Your main task is to identify the customer's problem and guide them to a solution in a pedagogical manner. We prefer that you have a technical interest and are fluent in English, both spoken and written, as all systems are in English.

We are looking for someone who:

• Is social and detail-oriented
• Has a technical interest
• Enjoys delivering service over the phone
• Thrives in a team environment working towards common goals
• Is fluent in both Swedish and English, spoken and written
• Holds a complete high school diploma
• Wants to work for a strong and world-leading company
• Experience with iOS and/or MacOS or comparable technology is a plus

We offer:

• A fully paid training at the beginning of your employment
• Access to a gym in the building
• Table tennis and PlayStation during breaks
• An exciting position with great development opportunities
• Salary and benefits according to collective agreement

Working hours:

The position is 80-100% and you will work varying hours within customer service opening hours:

• 08:00-20:00 Monday-Sunday

Does this sound like a job for you? We conduct video interviews continuously, so please submit your application today!

In this ad, we cannot disclose the company's name; more information about the company you will work for will be provided later in the recruitment process.