Now is your chance to work for one of Sweden's leading companies in recycling and the environment.

If your heart beats a little extra for the environment and service, this could be just right for you. Apply today as we are working with ongoing selection!

ABOUT THE POSITION

As a customer service representative, you will become part of a close-knit team at Ragn-Sells Recycling AB in Umeå or Luleå. You will be welcomed into a large company with a family-like atmosphere and helpful colleagues.

Initially, you will be offered training to learn the basics of the job and what the company offers its customers. You will also shadow other more experienced colleagues, gradually taking on your own cases that increase in complexity.

In addition to other customer service representatives, you will work closely with transport planners, production administrators, salespeople, and business administrators. This position is a summer job that runs between weeks 25-33 with some introductory shifts beforehand. Those offered the position will also work extra during the fall and spring, especially at the end of August and September with 2-3 days per week.

You will be offered

A meaningful summer job striving towards a sustainable society

As a consultant for Academic Work, we offer great opportunities for you to grow professionally, build your network, and create valuable contacts for the future. Read more about our consulting offer.

JOB RESPONSIBILITIES

Tasks

You will primarily handle cases from corporate customers but may also have contact with private individuals.

Responsible for receiving and managing cases via email and phone. Customer service receives cases from the entire northern coastline.
Based on the case, you create an order listing the waste materials and how they should be handled.

WE ARE LOOKING FOR YOU WHO

Is studying at a university or college and has at least 2 years left of your studies
Has work experience in customer service or another role we consider equivalent
Has good telephone and IT skills as you will need to handle multiple systems
Has good communication skills in Swedish, both written and spoken

It is a merit if you have:

Previous experience working with proactive sales or complex case management over the phone
Interest in environmental issues

To succeed in the role, you have the following personal qualities:

Helpful
Social
Organized

Other information

Start: Week 25 with some introductory shifts beforehand
Extent: Full-time, 7-16 and part-time as needed during fall/spring
Location: On-site at Ragn-Sells office in Umeå or Luleå

Our recruitment process

This recruitment process is managed by Academic Work, and our client's request is that all questions regarding the position are sent to Academic Work.

We apply ongoing selection and will remove the ad when enough candidates have reached the final stages of the recruitment process. The recruitment process includes two selection tests: a personality test and a cognitive ability test. The tests are a tool to find the candidate with the highest potential for the position and to promote equality, diversity, and a fair recruitment process.