System operator

What does a system operator do? – Tasks and work environment

A system operator primarily works with the operation and monitoring of IT systems and networks. The role includes responsibility for ensuring servers, databases, and applications function stably and securely around the clock. Common tasks include handling incidents, troubleshooting, ensuring backup routines, and installing and updating software. The work is often carried out in an office environment or in dedicated control centers, and shift or on-call duties are common to meet operational needs. System operators work closely with system developers, technicians, and other IT specialists to resolve problems quickly and maintain high operational reliability.

Salary development over time

The salary of a system operator has shown a clear positive trend over the past three years. In 2022, the average salary was 38,500 SEK, which increased to 40 600 SEK in 2023. In 2024, the average salary has risen further to 42 400 SEK, representing an increase of approximately 10% over the period. The trend reflects a continued demand for skills in operations and IT infrastructure, although the market has begun to stabilize. The salary increase can be attributed to higher demands for technical knowledge and responsibility, as well as general wage inflation within IT professions. It is worth noting that differences may occur depending on region, employer, and education level.

System operator salary – comprehensive overview

• Average salary: 42 400 SEK/month
• Lowest salary: 35,300 SEK/month (female, municipal sector, high school education)
• Highest salary: 50,500 SEK/month (male, private sector, post-secondary education 3+ years)
• Hourly wage (average): 255 SEK
• Women: 41 200 SEK/month (97% of men's salary)
• Men: 42 600 SEK/month
• Regional differences: Salary levels vary depending on location and sector

Education and qualifications

To work as a system operator, a high school education in IT, technology, or electrical engineering is usually required, but many employers also prefer post-secondary studies in data/IT. Practical experience in operational environments and networks is highly valued, and certifications can improve employment prospects. Self-study and continuous skills development are also important factors to stay updated in the field.

• High school education: Technical program or Electrical and Energy program (3 years)
• Post-secondary education: YH training or university education in IT, 2–3 years
• Certifications: For example, Microsoft, Cisco, or Linux
• Internship: Workplace-based learning or trainee programs
• Prerequisites: Basic IT skills and problem-solving ability
• Tips: Combine theoretical education with practical experience

Common benefits and compensations

System operators are often offered benefits such as wellness allowances, flexible hours, remote work options, and skills development. Shift allowances and overtime pay are common, especially for work outside regular office hours. Pension schemes and insurance coverage are typically included in employment conditions, and some employers also offer staff discounts, subsidized lunches, or extra vacation days.

Competition and challenges

The competition for positions as a system operator is currently relatively high, as the Employment Service assesses that there is a surplus of workforce in the field of operations technicians and IT. This means there are more applicants than available jobs in many parts of the country. At the same time, high demands are placed on technical competence and flexibility, so those who continuously upgrade their skills and stay informed about new technologies can improve their chances. Challenges in the profession also include quickly handling urgent incidents, working under pressure, and maintaining high availability around the clock. Changes in IT environments and increasing security requirements make the role dynamic and constantly evolving.

Tips for those wishing to become a system operator

To succeed as a system operator, it is beneficial to have analytical thinking and strong problem-solving skills, which facilitate quick resolution of complex IT issues. Being meticulous and structured helps ensure routines and documentation are followed correctly, especially when working with backups and updates. High stress tolerance is important since urgent incidents can occur at any time, and the ability to stay calm under pressure is valued by employers. Good teamwork and communication skills ease collaboration with colleagues within and outside the IT department. Showing engagement with technology and a willingness to learn continuously are also crucial, as the IT landscape changes rapidly and new challenges constantly arise.

Key facts about system operators

• Salary range: 35,300–50,500 SEK/month
• Average salary: 42 400 SEK/month
• Education level: High school or post-secondary IT education
• Work environment: Office or control center, often shift work
• Future prospects: Limited job opportunities, demand remains unchanged

Career paths and future prospects

After 3–5 years as a system operator, opportunities may exist to advance to roles such as system administrator, operations technician with a specialization, or IT coordinator. Further education and certifications in areas like networking, security, or cloud services can open doors to more qualified positions. The Employment Service's forecast indicates that job opportunities in the profession are small and demand is expected to remain stable over the next five years. Despite this, there are reports of 179 available jobs nationwide, showing some mobility and demand, especially for those with the right skills and experience. Those wishing to broaden their expertise can also consider related roles in IT operations, support, or IT security.

Frequently asked questions about system operators

• What is the average salary of a system operator?
  - The average salary for a system operator is 42 400 SEK per month.
• What is the lowest and highest salary for a system operator?
  - The lowest salary is 35,300 SEK and the highest is 50,500 SEK per month.
• Are there salary differences between men and women?
  - Women earn an average of 41 200 SEK (97% of men's salary), while men earn 42 600 SEK.
• What education is required to become a system operator?
  - Typically, a high school or post-secondary IT education and relevant certifications are required.
• What are the future prospects for system operators?
  - The Employment Service assesses that job opportunities are limited and demand remains unchanged.
• What tasks does a system operator perform?
  - Operations, monitoring, troubleshooting, and incident management in IT environments.
• What benefits are often offered to system operators?
  - Benefits such as flexible working hours, wellness programs, remote work, shift allowances, and skills development are common.