Office machine repairer

What does an office machine repair technician do? – Tasks and work environment

An office machine repair technician is responsible for the installation, maintenance, and repair of technical equipment used in office environments. Typical tasks include troubleshooting copiers, printers, fax machines, and other office equipment, as well as performing preventive maintenance to minimize downtime. The work is often carried out both at customer sites and in workshops, leading to varied work environments—from traditional offices to technical workplaces. Customer interaction is a central part of the profession, requiring both technical skills and good customer service abilities.

Salary development over time

Salaries for office machine repair technicians have shown a clear upward trend in recent years. In 2022, the average salary was 34,100 SEK per month. In 2023, the average increased to 34 700 SEK, representing a rise of about 1.8%. Between 2023 and 2024, the salary increase accelerated significantly, with a new average of 38 100 SEK—a total increase of 9.8%. This positive development is linked to increased technological integration in office environments and a rising demand for technically skilled repairers. Skill requirements have also increased, contributing to higher salary levels. The market is also influenced by recruitment difficulties and a large number of retirements within the profession.

Office machine repair technician salary – comprehensive overview

• Average salary: 38 100 SEK/month
• Lowest salary: 34,100 SEK/month (female, unspecified education)
• Highest salary: 47,800 SEK/month (male, public sector, post-secondary education 3+ years)
• Hourly wage (average): 229 SEK
• Gender differences: Men 38 300 SEK, women 34,100 SEK (women earn 89% of men's salary)
• Regional differences: Salary variations may occur depending on location, but detailed statistics are lacking

Education and qualifications

To work as an office machine repair technician, a technical high school education focusing on electricity, electronics, or computer engineering is usually required. Many employers also seek post-secondary courses or certifications related to specific machine types or manufacturers. Practical experience is valuable, and new hires often undergo internal training or trainee programs. For certain positions, prior experience in troubleshooting and customer service can be advantageous.

• High school education: Electrical and energy program or equivalent technical orientation (3 years)
• Post-secondary courses: Specific training with machine manufacturers or YH (Higher Vocational Education)
• Certifications: Optional for certain brands and technicians
• Internship/trainee: Common as an introduction to the profession
• Technical problem-solving skills: Necessary to quickly handle complex faults

Common benefits and compensations

Office machine repair technicians are often offered company cars or service vehicles, work clothing and tools, as well as sometimes wellness allowances and insurance. Bonuses and overtime pay are common, especially for work outside regular hours or extra efforts. Some employers invest in skills development through internal training or external courses, providing good opportunities for career advancement within the profession.

Competition and challenges

The profession of office machine repair technician is characterized by a paradoxical job market. Despite large national employment opportunities, recruiting technically skilled personnel remains challenging. Many leave the profession, partly due to retirements and career changes, creating a constant demand for new repairers. At the same time, technological development requires continuous skills upgrading, which can be both challenging and stimulating. Competition for the most attractive positions and largest clients is noticeable, especially in metropolitan areas where salary levels can be higher. The ability to quickly learn new technical solutions and handle customer contacts is crucial for success and career growth.

Tips for those who want to become an office machine repair technician

To succeed as an office machine repair technician, being solution-oriented and able to quickly identify and fix technical problems is beneficial. A careful and structured working style facilitates troubleshooting and reduces the risk of recurring faults. It’s also advantageous to be pedagogical and able to explain technical solutions to customers with varying technical knowledge. Good communication skills help in interactions with colleagues and customers, and flexibility is important since workdays are often varied. Curiosity and willingness to learn new technologies make it easier to keep up with rapid technological developments. Taking initiative, such as attending courses or certifying in new machine types, can give an advantage in the job market. Finally, teamwork skills are valued, especially during major installations or when complex faults need to be resolved in teams.

Key facts about office machine repair technicians

• Education level: High school or post-secondary technical education
• Work environment: Customer visits and workshop setting
• Demand: Large opportunities for nationwide employment
• Number of available jobs: 481 within the profession
• Special skills: Troubleshooting and repairing office equipment

Career paths and future prospects

After three to five years in the profession, an office machine repair technician can advance to specialist roles within specific machine types or take on leadership positions such as team leader or supervisor in a larger service department. There are also opportunities for further education in automation, IT, or electronics, which can open doors to related professions like communication electrician or technical salesperson. According to the Swedish Public Employment Service, job prospects within the profession are large, and demand is expected to remain unchanged over five years. Technological development and digitalization of office environments mean the need for competent repairers will stay steady, especially for those who continuously update their skills and stay current with new technologies.

Frequently asked questions about office machine repair technicians

• What does an office machine repair technician earn?
  - The average salary is 38 100 SEK per month, with variations depending on experience, gender, and region.
• Is training required to work as an office machine repair technician?
  - A technical high school education is required, often supplemented with post-secondary courses or certifications.
• Are there many job opportunities for office machine repair technicians?
  - Yes, there are currently 481 available jobs nationwide within the profession.
• What are the duties of an office machine repair technician?
  - Installation, service, and repair of office equipment as well as customer support.
• What are the future prospects for the profession?
  - Job opportunities are considered large, and demand is expected to remain stable over the next five years.
• Which personal qualities are important?
  - Attention to detail, problem-solving skills, and good customer service are particularly valuable.
• What is the highest and lowest salary for an office machine repair technician?
  - The highest salary is 47 800 SEK (male, public sector, post-secondary education 3+ years), the lowest is 34 100 SEK (female, unspecified education).