General clerk

What does an allmänkontorist do? – Tasks and work environment

An allmänkontorist works with a broad range of administrative and practical tasks that support the daily operations of an office. Common duties include managing incoming and outgoing mail, handling basic bookkeeping, administering documents, answering phones, and receiving visitors. In some cases, the role may also involve invoice management, scheduling, and ordering office supplies. The work environment is typically office-based and characterized by routine tasks, but may also include contact with various departments and external parties. Allmänkontorists are found in both private and public sectors, and the size and type of workplace can influence the scope and focus of their tasks.

Salary development over time

Over the past three years, the salary for an allmänkontorist has shown steady growth. In 2022, the average salary was 33,000 SEK per month, which increased to 34 300 in 2023 and further to 35 600 in 2024. This increase corresponds to a total rise of approximately 7.9% over the period. The growth can largely be explained by stable demand for administrative services, inflation effects on salaries, and an increased need for administrative competence in many organizations. Despite digitalization affecting work tasks, there remains a continued need for personnel capable of handling fundamental office functions. Salary differences between genders are small, and the profession's salary structure remains relatively stable compared to other administrative roles.

Allmänkontorist salary – comprehensive overview

• Average salary: 35 600 SEK/month
• Lowest salary: 27,100 SEK/month
• Highest salary: 54,200 SEK/month
• Average hourly wage: 214 SEK
• Women: 35 500 SEK/month (99% of men's salary)
• Men: 35 900 SEK/month
• Regional differences: Salary levels may vary slightly depending on location and sector; higher salaries are often found in metropolitan areas and within the public sector.

Education and qualifications

To work as an allmänkontorist, a high school diploma with a focus on economics, administration, or commerce is usually required. Many employers value experience from similar administrative roles, but entry is also possible through internships or apprenticeship positions. Further training and certifications in, for example, economic or office systems can be advantageous and improve employment and salary prospects.

• High school diploma: Economics, administration, or commerce (3 years)
• Vocational training: Administration programs or adult education (1–2 years)
• Certifications: Courses in Office packages, economics, or archiving
• Internship: Provides valuable experience and increases employability
• Prerequisites: Good computer skills and proficiency in Swedish, spoken and written

Common benefits and compensations

Allmänkontorists are often offered benefits such as wellness allowances, flexitime, and opportunities for remote work. Occupational pension and subsidized meals are also common, especially in the public sector. Some workplaces also offer professional development and staff discounts.

Competition and challenges

Competition for positions as an allmänkontorist is generally moderate but can vary depending on region and economic climate. Digitalization has changed work tasks, and increased use of automated systems may reduce the need for personnel in certain areas. At the same time, greater flexibility and the ability to handle new administrative tools are required. To stand out in the competition, it is important to continuously update IT skills and be open to changes in work tasks. The industry's development also means employers often seek individuals with broad competence and high service orientation.

Tips for those wanting to become an allmänkontorist

To succeed as an allmänkontorist, attention to detail is important, as tasks often require precision and structure. Good collaboration skills facilitate contact with colleagues and external parties, while a service-oriented attitude is appreciated by both coworkers and visitors. Flexibility is key, as the workday can include unexpected tasks and quick adjustments. It is also advantageous to be solution-oriented and capable of managing technical tools efficiently. A professional demeanor and good communication skills ease handling of internal and external matters. For those aiming to develop further, ongoing training in administrative systems and office programs is recommended.

Key facts about allmänkontorist

• Education level: High school diploma or vocational training
• Work environment: Office-based, often in teams
• Typical working hours: Full-time, but part-time and hourly positions also exist
• Demand: Moderate, 758 job openings in the profession
• Special skills: Computer literacy and familiarity with administrative systems

Career paths and future prospects

After a few years of experience as an allmänkontorist, opportunities open to advance to more qualified administrative roles, such as administrative coordinator, finance assistant, or executive secretary. Some choose to further their education in economics or personnel administration to broaden their career options. The forecast from the employment agency indicates that job opportunities are moderate, but demand is expected to decline over the next five years due to digitalization and automation. The recruitment situation is considered balanced, meaning there is neither a shortage nor an oversupply of workers in the profession. Staying up-to-date with new administrative tools and systems is crucial for future employment opportunities.

Common questions about allmänkontorist

• What does an allmänkontorist earn?
  - The average salary is 35 600 SEK per month, with variations depending on experience, sector, and region.
• How does one become an allmänkontorist?
  - The most common path is a high school diploma in economics, administration, or commerce, often supplemented with internships or vocational training.
• Are there differences between men's and women's salaries?
  - Yes, women earn 99% of men's salaries within the profession.
• What tasks does an allmänkontorist perform?
  - Responsibilities include handling incoming and outgoing mail, basic bookkeeping, document administration, answering phones, and simple financial tasks.
• What are the future prospects?
  - The employment service estimates that demand is moderate but expected to decline over the next five years.
• What education is required?
  - A high school diploma or vocational training in administration is most common, sometimes requiring experience with administrative systems.
• What are the career opportunities?
  - After a few years, one can advance to more qualified administrative roles or pursue further education for other office professions.