Vacant job

Are you available at the end of July and are you a service-oriented person at the beginning of your career who wants the opportunity to develop? As a Support Staff member, you will have the opportunity to work for a global company, DSV, in a role with varied tasks. We warmly welcome your application!

About the Role

This is a full-time consultancy assignment lasting six months. You will be employed by Bravura and work as a consultant at DSV. There are good opportunities to extend the assignment.

About the Company

DSV is one of the world's leading transport and logistics companies with operations in over 80 countries. In Sweden, DSV is an established player with strong flows and long experience in handling complex transport setups. Recently, DSV has also merged with Schenker, further strengthening the company's market position. This means greater geographical coverage, more business, and an organization in development – where working methods, structures, and collaborations continue to take shape.

Life at DSV is characterized by a high pace where planning needs to be quickly put into action. The business is built on close cooperation between traffic control, customers, and carriers, where communication is direct and decision-making paths are short. As a company, DSV is changing and growing, which creates opportunities for you who want to influence, develop in your role, and contribute to an organization where a lot is happening.

Responsibilities

As a support staff member, you work in a central support function, often referred to as the desk, where you support daily operations within the transport and logistics flow. The role involves relieving booking staff, traffic controllers, and freight forwarders by handling cases, customer inquiries, and administrative tasks related to transport.

The role suits you if you thrive in a service-oriented, structured, and event-driven environment where the pace is high at times. As a support staff member, you will among other things:

• Be the first point of contact for customers and internal functions via phone and email
• Handle and follow up on cases related to ongoing transports
• Answer questions about delivery status, bookings, and simpler deviations
• Support booking and traffic functions with administrative and operational support
• Coordinate information between the customer, operational operations, and other internal teams
• Work in various business and transport systems

Education, Experience, and Personal Qualities

• Good computer and system proficiency
• Experience in service, e.g., from retail or customer service
• Very good knowledge of Swedish and English, both spoken and written
• Advantageous with experience in a similar role/interest within the logistics industry

To thrive in the role, you are an engaged and solution-oriented person who is passionate about helping others. You enjoy work with varying pace and always strive to deliver the best possible service with the customer in focus. You take initiative, are structured, and find it easy to collaborate with others. As a person, you are accommodating, flexible, and comfortable handling multiple tasks simultaneously.

Other Information

Start: End of July / beginning of August
Location: Värnamo
Salary: According to agreement

For candidates who proceed in the process, a background check will be conducted.

Random drug tests are conducted at the workplace.

We use a competency-based methodology in all recruitment processes to ensure unbiased selection. We also work with ongoing selection, which means we take down the ad when enough candidates have applied. If you become relevant for the position, we will contact you for a first phone interview. Regardless of whether you proceed in the process or not, you will receive feedback on your application.

Do you have questions? Feel free to reach out!

📧 [email protected]

📞 010-171 47 10

We recommend that you send in your application immediately as we conduct ongoing selection.

Welcome with your application!

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