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Technical Case Coordinator for Overhead Line Maintenance and Opto

SVENSKA KRAFTNÄT

Stockholms län, Sundbyberg

Previous experience is desired

63 days left
to apply for the job

As a Technical Case Coordinator within overhead line maintenance and opto, you will have a responsible and varied role with overall responsibility for incoming cases regarding the maintenance of Svenska Kraftnät's overhead lines.

The cases handled often involve inquiries from external parties, such as other authorities, municipalities, grid owners, contractors, or property owners, frequently concerning crossings or construction near our power lines. The work involves, among other things, producing and interpreting technical information and drawings, compiling responses with applicable requirements and regulations, registration and case filing, as well as communication with both internal and external parties.

The position will also include:

  • Receiving, registering, and handling incoming cases and inquiries.
  • Handling inquiries from, for example, authorities, municipalities, grid owners, contractors, and property owners, often related to crossings or construction near our power lines.
  • Interpreting drawings, maps, and technical information related to power lines.
  • Compiling information for, for example, height measurements, crossings, pole types, and earthing arrangements.
  • Contributing to the development and improvement of working methods and processes.
  • Ongoing dialogue with colleagues to gather information and coordinate cases prior to statements and replies.
  • Supporting maintenance engineers in various tasks.

You will have the opportunity to develop within a socially important operation that is growing strongly to meet future energy needs, giving you the chance to work in a dynamic environment with significant impact. As a Technical Case Coordinator, you will have a varied daily routine where you combine technology, coordination, and communication while contributing to the development of working methods and processes. You will become part of exciting projects and have the opportunity to broaden your competence in both technical matters and efficient case management.

As a Technical Case Coordinator, you will belong to the Overhead Lines and Opto unit. We are responsible for the operational maintenance of overhead lines and opto (the passive grid). The unit's operations are divided into three geographical areas for line maintenance and one for opto. The unit employs maintenance engineers and technical case coordinators.

About you

Requirements

We are looking for you who have technical understanding and experience in interpreting drawings and other technical information, as well as a good understanding of systems and structures. You express yourself well both orally and in writing and have the ability to communicate clearly with different target groups. As a person, you are structured and analytical, with a good ability to work systematically and solve problems. You are stable under pressure and thrive in a role where you collaborate with others and build good relationships, while also being able to work independently and drive your work forward.

You must also adhere to the Swedish Government's Values Foundation (https://www.statskontoret.se/forvaltningskultur/den-statliga-vardegrunden/). We place great emphasis on your personal qualities.

Furthermore, you have a secondary school technical education or equivalent competence acquired in another way that Svenska Kraftnät assesses as equivalent. You also have:

  • Good technical knowledge of power lines.
  • Documented good communication skills in Swedish and English, both oral and written.
  • Work experience in case management with a technical character.
  • Work experience in handling remits.
  • Work experience in interpreting drawings, maps, and technical data.

Meritorious

  • Category B driver's license.
  • Work experience in a similar role with case management within transmission or regional grids is highly meritorious.
  • Work experience in project work and habit of handling many different issues and cases simultaneously.
  • Ability to handle IFS, W3D3, ArcGIS Pro, AGOL, ServiceNow.
  • Work experience with earthing systems.
  • Work experience with low- and medium-voltage grids.
  • Work experience with step and touch voltage.

Good to know

  • The position is located in Sundbyberg, Västerås, Gothenburg, Sundsvall, Luleå, or Sollefteå.
  • Opportunity for remote work up to 50% #LI-hybrid.
  • Travel is involved in this position.
  • The application deadline is August 28, 2026.
  • When applying, you will answer a number of questions instead of attaching a cover letter. We only need your CV.
  • The position is a permanent employment.
  • Read more about our benefits: svk.se/jobba-har/var-arbetsplats/formaner/ (https://www.svk.se/jobba-har/var-arbetsplats/formaner/).

For questions, please contact

  • Linda Almberger, Recruiting Manager, 010-475 8364
  • Anna Charles, Responsible Recruiter, 010-489 2328
  • Annika Ingeborn, SACO, 010 475 87 72
  • Erica Midfjäll, ST, 010 475 87 31

You can also reach us via email: [email protected].

Other information

We have high demands on our employees' security and confidentiality awareness. Prior to employment, a security clearance will be conducted according to the Security Protection Act (2018:585), which includes a basic investigation. If the position is classified as security-classified, the security clearance will also include a register check. For employment at Svenska Kraftnät, Swedish citizenship may be required for certain positions. The employment includes an obligation to be placed in wartime duties. For more information about personnel security at Svenska Kraftnät, see svk.se/sakerhet-och-beredskap/sakerhetsskydd/personalsakerhet (https://www.svk.se/sakerhet-och-beredskap/sakerhetsskydd/personalsakerhet).

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