Vacant job

1177 on the phone – in the heart of life and society. And right now, we need you!

We have been tasked with further strengthening our accessibility for residents. This means we now have the opportunity to welcome more engaged and wonderful colleagues to our team.

About Us

Through the phone number 1177, medical advice is offered 24/7, every day of the year. 1177 is a national service present in all counties and regions of Sweden. Our mission is to make a qualified medical assessment, prioritize, and provide advice for self-care or, if necessary, refer to the appropriate level of care. The work is supported by a national decision support system and a specific conversation methodology.

1177 on the phone works towards national development and collaboration towards digital medical advice. The goal is for residents to have increased access to personal advice and faster guidance to the right level of care and support through various channels.

The operation is led by regional area managers, operations managers, and unit managers. At each unit, nurses work together with administrators. In the Västra Götaland Region, our offices are located in Alingsås, Gothenburg, Skövde, and Uddevalla. We are part of a national network with other regions in Sweden.

As an employee within the Västra Götaland Region, you also get access to our benefits for all employees. Read more via the following link: Employee Benefits

About the Job

1177 on the phone is often the first point of contact for healthcare for our residents. Being a telephone nurse at 1177 is a rewarding, exciting, and challenging job that spans a broad area of knowledge. As a nurse, the telephone is your work tool, supported by images and video.

We offer you a job in telephone medical advice where you encounter varying inquiries. With us, you will receive an introductory training program lasting a total of four weeks, including both theory and practice, as well as ongoing professional development. Additionally, you will receive individual conversation coaching and opportunities for group reflection. Scheduled recovery time is included during your work shifts. Once you have settled into the role, there may be an opportunity to work remotely. We offer a workplace with a focus on a good working environment and high quality.

It is an independent job with the personal encounter in focus, which means that good treatment of our residents is of great importance. Feel free to visit and read more about us and our working methods via the following link: When you call 1177

Be sure to also check out our film, where you will meet Shehrije, a nurse at 1177.

About You

We are looking for a licensed nurse, preferably with specialist training. You need to have worked as a nurse for at least three years. We also require that you are proficient in Swedish, both spoken and written, have good knowledge of English, and are accustomed to working in various IT systems.

We place great importance on your personal qualities. Among other things, we value good treatment, independence, innovative thinking, and the ability to take initiative. Good teamwork skills are also important to us.

Other Information

Our service includes day, evening, and weekend shifts. The start date is September 21st.

Selection and interviews will take place continuously during the application period. If you are selected for an interview, you will be invited to the site to observe how we work.

Warmly welcome with your application!

About Regionhälsan

The Regionhälsan administration covers region-wide healthcare operations and health-promoting primary care. Nearly 1,900 employees work to ensure residents feel well. When you become part of us, you help develop the operations.

Regionhälsan has a value system developed together with the administration's managers and employees. The value system is based on three value words; Trust, Engagement, and Quality. We actively work to ensure the value system is known and functions as an important cornerstone in Regionhälsan.

We view diversity as positive and believe our differences are an asset.

About Västra Götaland Region

Västra Götaland Region exists for the people of Västra Götaland. We ensure that there is good health and medical care for everyone. We work for sustainable development and growth, a good environment, improved public health, a rich cultural life, and good communications throughout Västra Götaland.

Västra Götaland Region actively works to digitize more ways of working. To be part of this digital transformation, you bring basic skills and can use digital tools and services. You can search for information, communicate, interact digitally, are risk-aware, and have the motivation to participate in development to learn new things.

Västra Götaland Region places all permanent employees on war duty.

If you want to know more about Västra Götaland Region, you can visit our introduction for new employees at the link www.vgregion.se/introduction. You can also read more in the presentation about Salary, compensation, and benefits – this is what you get as an employee in VGR.

Application

Västra Götaland Region prefers that you register your application via the recruitment system. If you as an applicant have questions about the advertised position or for special and specific reasons cannot register your information in a public system - contact the contact person for the respective ad.

To staffing, mediation, and recruitment companies and to you as a seller:

We politely but firmly decline direct contact with staffing, mediation, and recruitment companies as well as other external actors and sellers of additional job ads. Västra Götaland Region has procured contracts.