Client Administrator at the Swedish Prison and Probation Service in Gävle

The Swedish Prison and Probation Service is growing – we are building new facilities, renovating, and expanding, and we are now looking for more employees. Our most important goal is to reduce recidivism – to break the vicious cycle. If we succeed, society will be safer and more secure for everyone. We are the authority responsible for prisons, probation, detention centers, and client transport.

The Gävle area includes the closed prison Gävle, the open prison Gruvberget, and the detention center Bomhus. Our operations run around the clock, and the largest professional group is prison officers, supported by more than ten other positions to ensure our mission. In the prisons Gävle and Gruvberget, inmates are engaged in education, other structured activities, treatment programs, self-management, or work operations primarily consisting of carpentry production. You can easily reach Gävle prison and Bomhus detention center by public transport; access to a car is required for Gruvberget prison. Staff parking is available.

RESPONSIBILITIES

As a client administrator at Gävle prison, you will prepare and present client cases and make certain client decisions according to delegation and work procedures, such as permission planning. You are responsible for the overall client work, under the guidance of the prison inspector, which includes quality assurance, development, and follow-up of enforcement planning and contact management. The position also includes handling misconduct cases and collaborating with probation and other authorities.

You will work with investigations and decision-making according to the Prison Act and the Detention Act, as well as making assessments based on applicable regulations, guidelines, and practices. Furthermore, it includes developing and quality assuring the legal work in dialogue with the prison inspector and continuously mentoring and training staff in the client process.

QUALIFICATIONS

We are looking for someone who takes responsibility for their tasks and drives processes forward in a pedagogical and structured manner. You work well with other people. To thrive in this role, you need to remain calm in stressful situations and enjoy planning and organizing your work independently. You work well with complex issues.

It is important to us that you share the fundamental values of the Swedish Prison and Probation Service regarding a humane view of people, respect for the individual, and belief in the human capacity and willingness to develop. You are also aware of and understand how background, culture, and group affiliation affect yourself and others. Furthermore, you are expected to contribute to ensuring that everyone is treated equally with your approach.

We are looking for someone who has:

• A university or college degree in law, social sciences, or behavioral sciences, or other education combined with experience that the employer deems equivalent.
• The ability to express oneself well in spoken and written Swedish.
• Good computer skills.

It is an advantage if you have:

• Experience and knowledge of case handling within public administration.
• Experience from handling client cases in the Swedish Prison and Probation Service.
• Knowledge of and experience working with the client administrative systems of the Swedish Prison and Probation Service.
• Experience working with enforcement plans.
• Good administrative law knowledge.
• A recognized prison officer training.

We place great emphasis on personal suitability.

OTHER

The Swedish Prison and Probation Service has chosen to remove the personal letter and replace it with selection questions that are relevant to the position. The answers to the selection questions and CV will form the basis for whether you are qualified to proceed in the process.

To be considered for employment within the Swedish Prison and Probation Service, you must meet high standards regarding suitability, judgment, security, and confidentiality awareness, and comply with applicable laws. This means that you stand up for democratic values and the state values that apply to the operations of the Swedish Prison and Probation Service.

Some positions are classified in a security class, and a security review with a background check will be conducted before a hiring decision is made. For certain security-classified positions, Swedish citizenship is required. The Swedish Prison and Probation Service welcomes applicants from diverse backgrounds and experiences. Read more about the security review at: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/ (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/)

The position may involve military placement at the Swedish Prison and Probation Service. Read more about military placement at: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/ (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/)

Individual salary setting applies.

Probationary employment may be applied.

The Swedish Prison and Probation Service strives for a balanced gender distribution and increased diversity.

To submit your application, click on the application link in the ad. Questions about how to apply and submit your CV should be directed to Visma Recruit. Questions about specific jobs will be answered by the contact person mentioned in the ad.

We kindly but firmly request no direct contact with staffing and recruitment companies or salespeople of recruitment ads. The Swedish Prison and Probation Service has contracted agreements.