Shift Leader in Housekeeping at Scandic Karlstad City

We are now looking for a Shift Leader in Housekeeping at the Scandic Karlstad City hotel.

No matter why guests come to us, few things are as appreciated as a friendly face welcoming them. As a Shift Leader, you act as a host alongside the rest of the hotel team and create a world-class guest experience.

During your time with us, these areas may vary as you and the business develop. With us, you will take significant responsibility for making the decisions necessary to satisfy guests, and the teams will develop and improve work methods and service as the world around us changes. We are convinced that it is when you get to develop and contribute all your skills and experience that we exceed guests' expectations. On top of that, we have fun at work!

So bring your experiences, your commitment, and your way of thinking to us – and contribute to a culture where we genuinely care: about each other, our guests, and our planet. Welcome to Scandic!

What does the role of Shift Leader Housekeeping entail?

Together with your colleagues, you are responsible for the important task of ensuring that the hotel maintains a high standard of cleanliness and that our guests get a “wow-feeling” when they enter the hotel and their hotel room. Your main tasks include cleaning hotel rooms, corridors, pantries, and common areas in the hotel. You handle laundry and replenish supplies. Of course, you also support the hotel team with other tasks as needed.

In the role of Shift Leader, you are responsible for hospitality for the entire hotel, both towards guests and employees. In addition to being part of the operations, you have an overall overview of the workflow in the team. Together with the team, you ensure that tasks are prioritized so that operations run smoothly and guests are satisfied. You lead and delegate work and manage staffing during your shift.

If needed, you will have the opportunity to train new employees at the hotel, and you will also relieve the Housekeeping Manager.

You are responsible every other weekend and during holiday periods.

Who are you?

To fit into this role, we believe you have at least two years of experience in the profession as well as experience in guest relations and service operations. You have both the ability and the desire to work with operational leadership. You are confident in your leadership and can express yourself well in Swedish.

To thrive in the role, you also need to be meticulous and have an eye for detail. It is important that you have good physical fitness, are flexible, and have good collaboration skills, as all employees together are responsible for the guest experience. You spread good energy around you and are a caring colleague.

However, your personal qualities and attitude are the most important. To fit into the role, you need to be a good team player who takes significant responsibility for your tasks and the overall result. It is also important that you can convey good hospitality to the hotel’s guests.

Information about the position:

The position is a permanent part-time employment, with a 6-month probation period.

We only accept applications via our website. All applications will be processed continuously, and the position may be filled before the application deadline, so we ask you to apply as soon as possible. In this recruitment, we use a simple service test in the selection process.

We look forward to welcoming you to us at Scandic!

P.S. On our website, you can read more about the position, our benefits, and our culture!

We go further when differences are embraced. With us, you have the space to be yourself and develop in the direction you want, with secure conditions and fair agreements as a foundation. Bring your experiences, your commitment, and your way of thinking to us - contribute to a culture where we genuinely care: about each other, our guests, and our planet. Welcome to Scandic.

Do you share our values?

BE A PRO BE YOU BE CARING BE BOLD