Welcome to the heart of Södermalm!

Scandic Malmen is the best hotel in Söder, bustling with wonderful shops, restaurants, and a cultural life with guests from all over the world. The hotel’s premises have a respectful past in music history with concerts from Imperiet, Depeche Mode & Duran Duran, and the feeling still lingers in the walls. Malmen has spaces where only imagination sets the limits; everything from TV broadcasts, concerts, and larger events is common, and flexibility is our strength.

We are now looking for you who want to help write our story. Are you great at delivering service at the highest level, driving sales, and being a role model for your colleagues? Then we think you should take the chance and join us on our journey!

We are looking for a Head Waiter for the Restaurant at Scandic Malmen!

Regardless of why the guest comes to us, few things are as appreciated as a friendly face welcoming them. As a head waiter, you act as a host along with the rest of the team at the hotel, creating a world-class guest experience.

During your time with us, these areas may vary as you and the business develop. With us, you will take significant responsibility for making the decisions necessary to satisfy the guest, and the teams will develop and improve work methods and service as the world changes. We are convinced that it is when you get to develop and contribute all your skills and experience that we exceed the guest's expectations. On top of that, we have fun at work!

So bring your experiences, your engagement, and your way of thinking to us – and contribute to a culture where we genuinely care: about each other, our guests, and our planet. Welcome to Scandic!

What does the role of head waiter involve?

As someone working in our restaurant, you are the first guest meets upon entering, so it is crucial that you have a warm demeanor and are attentive to details and the guest's needs. You have a burning interest in food and beverages and appreciate order and cleanliness, both in your own work and that of your colleagues. All to provide our guests with a fantastic dining experience. Your main tasks will be to greet guests, lead and coach the team on-site, and ensure that all our guests have a fantastic experience. You will also support the hotel team with other tasks as needed.

In the role of head waiter, you are responsible for hospitality for the entire hotel, both towards guests and employees. In addition to being part of the operations, you have an overall view of the guest flow in the restaurant and, together with the team, prioritize tasks to ensure smooth operations and guest satisfaction. You will lead and delegate work and manage staffing during your shift. If needed, you will have the opportunity to train new employees at the hotel and also relieve the Restaurant Manager of certain administrative tasks.

Who are you?

To fit into the role, we believe you have at least two years of experience in similar work and experience in concept-driven operations. You have both the ability and the desire to work with hands-on leadership. You are confident in your leadership and possess both integrity and sales drive. Most importantly, however, are your personal qualities and your attitude. To fit into the role, you need to be a good team player who takes significant responsibility for your tasks and the overall result. It is also important that you can convey good hospitality to the hotel’s guests.

Information about the position:

The position is a permanent full-time employment. We apply a 6-month probationary period. You report to the Restaurant Manager and are responsible on-site in the restaurant in their absence. The position involves evening work. Start date is immediate.

We only accept applications via our website. All applications will be processed continuously, and the position may be filled before the application deadline, so we ask you to apply as soon as possible. In this recruitment, we use a simple service test during the selection process.

We look forward to welcoming you to Scandic!

Ps. on our website, you can read more about the position, our benefits, and our culture at Scandic!

We go further when differences are embraced. With us, you have the space to be yourself and develop in the direction you want, with secure conditions and fair agreements as a foundation. Bring your experiences, your engagement, and your way of thinking to us - contribute to a culture where we genuinely care: about each other, our guests, and our planet. Welcome to Scandic.