Vacant job

Are you ready to work in a community-supporting organization?

To ensure that all animals in Sweden have the conditions to live the best life possible, there are the District Veterinarians. With readiness around the clock, clinics across the country, and unique knowledge of animal health, we contribute to healthier animals and a safer life. As district veterinarians, we work on behalf of private individuals, companies, and authorities. We offer community-supporting services for emergency animal care, infection control, and preventive measures for good animal health. Always with our feet on the ground and our hearts in the right place. The District Veterinarians are part of the Swedish Board of Agriculture.

Do you want to help create community benefits? Take the chance to work in a unique and varied organization where you can make a difference.

Welcome to 9900 – the District Veterinarians' emergency phone. Our approximately 30 employees are spread across the country and work together via digital tools. We are part of the District Veterinarians' emergency organization and contribute with service, security, and accessibility regardless of who is calling.

JOB RESPONSIBILITIES

We are now looking for employees to strengthen our team in the emergency phone 9900 during the holiday period. The work takes place during inconvenient hours. You will work from home, and contact with colleagues will be digital. Your tasks will include answering incoming calls during standby time, coordinating cases to the rest of the emergency organization, and supporting the veterinarians who are on standby. 9900 also handles customs matters during inconvenient hours. Some administrative duties may occur.

9900 is staffed at all inconvenient times, every day of the year, including weekends and holidays. We work in teams but also independently with ongoing contact with both pet owners and field staff.

As an employee in 9900, you are self-driven and take responsibility for your tasks while being easy to collaborate with and seeing the value in good teamwork. You are also good at making correct assessments and priorities and have no problem making decisions based on these even in difficult situations or under time pressure.

You should enjoy being part of a dynamic organization and be able to adapt to what the situation requires. As a person, you find it easy to understand others' perspectives without taking over their feelings.

QUALIFICATIONS

You who are applying have:

• High school diploma or equivalent knowledge
• Education as an animal caregiver level 2 to 3 or licensed veterinary nurse, or equivalent experience from animal healthcare as assessed by the employer.
• Very good computer skills and ability to use various computer systems.
• Very good oral and written skills in Swedish
• Good oral and written skills in English.

Personal qualities:

• Ability to communicate empathetically, build trust, and meet people in vulnerable situations
• You thrive in collaboration with others, actively contributing to a good work environment through your positive attitude and approach.
• Well-developed multitasking ability and flexibility in your work,
• Good ability to work focused, accurately, and methodically despite pressured situations

It is advantageous to have:

• Experience in dealing with people in crisis
• Experience working with intensive tasks where empathetic ability is important, such as ambulance care, communication centers, customer service, or similar work that the employer assesses as equivalent.
• Experience with the District Veterinarians' IT systems (Link, Abax, Unit4, Connect)

Tests and assessments may be used during the selection process to measure qualifications and abilities. Great emphasis will be placed on your personal abilities.

OTHER

We care about our staff. Therefore, we offer all employees within the District Veterinarians the opportunity to take advantage of various benefits. Some examples are 28-35 days of vacation depending on your age, salary exchange, wellness grants, and occupational health services. For you as a parent, we have good conditions to find a balance between work and family life, including parental leave supplements and the possibility to reduce your working hours until the child is twelve years old.

We strive for diversity among our employees.

Work in 9900 is done remotely in a digital work environment. For this, a broadband connection of at least fiber 10/10 mbit/s is required, which is not provided by the employer.

Our working language is Swedish, and our services require that you master Swedish in both spoken and written form.

We normally apply a 6-month probationary period.

In preparation for the recruitment process, the District Veterinarians have made decisions regarding recruitment channels and marketing. Therefore, we do not wish to be contacted by advertisement sellers or recruitment companies.

At the District Veterinarians, we use e-recruitment through Public Jobs to streamline and ensure the quality of the application process. Once you have filled in your details, you can easily apply for other jobs without having to fill in the information again.

Thank you for applying through Public Jobs!